Casual Resident Services Coordinator – Positive Living

UniLodge; Blacktown; On-site; AUD 30,000 - 41,000; Part time

Job summary

UniLodge is seeking a Customer Service Coordinator (CSC) on a casual basis to join our team in New South Wales. The role centers on delivering excellent resident-focused service and supporting day-to-day operations across resident enquiries, wellbeing, and administrative tasks.

Applicants should bring resilience, hands-on approach, strong communication, and computer skills. Prior reception or hospitality experience is valued; training will align you with the UniLodge way and our supportive

Qualifications

• Background in reception or hospitality
• Strong written and verbal communication
• Good computer skills and organisational skills

Responsibilities

• Creating a friendly environment and delivering a positive resident experience
• Assist with enquiries related to student residency, studies, general needs and wellbeing
• Monitor and report concerns relating to resident safety and wellbeing and escalate as needed
• Coordinate and execute administrative duties (mail, filing, etc.)

Skills

Customer service

Communication skills

Computer skills

Organisational skills

We care attitude

Tools

Microsoft Office

Job description

UniLodge is seeking a Customer Service Coordinator (CSC) on a casual basis to join our team in New South Wales. The role centers on delivering excellent resident-focused service and supporting day-to-day operations across resident enquiries, wellbeing, and administrative tasks.

Applicants should bring resilience, hands-on approach, strong communication, and computer skills. Prior reception or hospitality experience is valued; training will align you with the UniLodge way and our supportive