Casual Rental Operations & Customer Service Pro

Australia WTH Pty Limited; Melbourne; On-site; AUD 32,000 - 45,000; Part time

Benefits offered by this job

Competitive rate + loadings + bonuses

Employee discounts on car rental

Full training provided

Wellbeing programme + discounted life/

Employee Assistance Programme (EAP)

Job summary

Avis Budget Group is hiring a Rental Operations Agent at Westmeadows (near Melbourne Airport) for a casual ongoing role. You will interact with customers at the counter, handle rental transactions, inspect vehicles for damage, and assist with vehicle cleaning in the wash bay.

The role involves minibus driving and requires a full, valid driver’s licence. Training is provided, with a supportive culture and internal growth opportunities within a large global organisation.

Qualifications

• Must have a full and valid driver’s licence.
• Casual role requiring minimum availability of 4 days per week.
• Experience in retail, hospitality, customer service, sales or similar roles.
• Ability to work in a fast paced environment while delivering exceptional customer service.
• Ability to follow procedures and adhere to company guidelines and standards.

Responsibilities

• Interact with customers face to face, promoting the Avis Budget Group brand.
• Complete rental transactions, contracts and bookings.
• Clean the interior and exterior of vehicles according to company standards.
• Inspect vehicles for damages from previous rentals.
• Minibus driving.

Skills

Customer service

Retail experience

Hospitality experience

Job description

Avis Budget Group is hiring a Rental Operations Agent at Westmeadows (near Melbourne Airport) for a casual ongoing role. You will interact with customers at the counter, handle rental transactions, inspect vehicles for damage, and assist with vehicle cleaning in the wash bay.

The role involves minibus driving and requires a full, valid driver’s licence. Training is provided, with a supportive culture and internal growth opportunities within a large global organisation.