Rental Sales Agent / Customer Service & Sales Representative (Casual)

Australia WTH Pty Limited; Wynyard; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive rate + loadings + bonuses

Employee discounts on car rental

Full training provided

Wellbeing programme

EAP 24/7 support

Job summary

Avis Budget Group in Wynyard, TAS, is seeking a friendly Rental Sales Agent to help our customers at the airport counter. This ongoing casual role offers full training and a supportive culture, with opportunities to grow within our global organisation.

You will establish customer rental needs, present add-ons, explain procedures, and complete bookings accurately. A valid driver's license and willingness to work a minimum of four days per week are required.

Qualifications

• Applicants must have a full and valid driver's licence.
• Casual position requiring a minimum availability of 4 days per week.
• Ability to work in a fast paced environment while delivering exceptional customer service.
• Previous experience within retail, hospitality, customer service, sales or similar roles.
• Ability to follow procedures and adhere to company guidelines and standards.
• Comfortable learning and using various computer systems to accurately input rental information.

Responsibilities

• Establishing customer car rental needs by actively listening.
• Review in detail ABG's various add ons and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answering customer questions and inquiries.

Skills

Customer service

Retail experience

Communication

Attention to detail

Job description

About the Role

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at the Airport. Casual position available Full training provided to help you achieve your goals & reach your potential Supportive, friendly, and caring culture Large, stable global organisation Opportunity to grow and move internally within our business.

What you'll do

• Establishing customer car rental needs by actively listening
• Review in detail ABG's various add ons and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

What we're looking for

• Applicants must have a full and valid driver's licence
• This is a casual position that requires a minimum availability of 4 days per week
• Ability to work in a fast paced environment while delivery exceptional customer service
• Previous experience within retail, hospitality, customer service, sales or similar roles
• Ability to follow procedures and adhere to company guidelines and standards
• Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

• Competitive Rate + loadings + performance Bonuses
• Employee discounts on car rental across Avis Budget Group
• Full training provided to help you achieve your goals & reach your potential
• Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
• Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Wynyard Tasmania Australia A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.