Car Rental Customer Experience Agent – Casual (Cairns)

Australia WTH Pty Limited; Cairns Regional; On-site; AUD 44,000 - 55,000; Part time

Benefits offered by this job

Competitive hourly rate plus loadings

Employee discounts on car rentals

Wellbeing program and life insurance

Training provided and career growth

Job summary

Avis Budget Group is hiring a Rental Sales Agent at our Cairns Airport location. You will greet customers at the rental counter, handle bookings, and respond to inquiries while delivering exceptional service.

This entry-level role includes full training and opportunities for career growth within a global mobility solutions leader. The position requires a valid Australian driver’s license and availability for a rotating roster including weekends and public holidays.

Qualifications

• Experience in customer service, retail, hospitality, or sales is a plus.
• Ability to work in a fast-paced environment while delivering exceptional service.
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Establishing customer car rental needs by actively listening.
• Review in detail ABG’s various add on’s and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answering customer questions and inquiries.

Skills

Customer service

Retail

Sales

Communication

Computer skills

Job description

Avis Budget Group is hiring a Rental Sales Agent at our Cairns Airport location. You will greet customers at the rental counter, handle bookings, and respond to inquiries while delivering exceptional service.

This entry-level role includes full training and opportunities for career growth within a global mobility solutions leader. The position requires a valid Australian driver’s license and availability for a rotating roster including weekends and public holidays.