Casual Rental Operations & Customer Service Agent

APEX; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive rate

Loadings

Performance bonuses

Employee discounts on car rental

Full training provided

Wellbeing program

Discounted life insurance

Discounted health cover

Superannuation options

Employee Assistance Programme

Job summary

Avis Budget Group is hiring a Rental Operations Agent at Westmeadows, Melbourne. This casual weekday role blends face-to-face customer service with back‑of‑house duties such as vehicle inspections and wash bay tasks. You’ll manage rental transactions, check for damages and help prepare cars to a high standard.

A valid driver’s licence is required and you must be available for at least four days a week. Experience in retail, hospitality or customer service is valuable; you’ll also learn our

Qualifications

• Must have a full and valid driver's licence.
• Casual role requires availability of at least four days per week.
• Experience in retail, hospitality or customer service is desirable.
• Ability to work in a fast-paced environment and deliver exceptional customer service.
• Comfortable learning and using company computer systems to input rental information.

Responsibilities

• Interact with customers face to face and process rental transactions.
• Inspect vehicles for damages from previous rentals.
• Clean interior and exterior of vehicles according to company standards.
• Assist with washing bays and vehicle preparation.
• Drive minibuses as required.

Skills

Customer service

Retail experience

Communication

Sales

Job description

Avis Budget Group is hiring a Rental Operations Agent at Westmeadows, Melbourne. This casual weekday role blends face-to-face customer service with back‑of‑house duties such as vehicle inspections and wash bay tasks. You’ll manage rental transactions, check for damages and help prepare cars to a high standard.

A valid driver’s licence is required and you must be available for at least four days a week. Experience in retail, hospitality or customer service is valuable; you’ll also learn our