Casual Receptionist – Head Office (3 days/week)

Minus 1 Refrigerated Transport Pty Ltd; Melbourne; On-site; AUD 41,000 - 58,000; Full time

Job summary

Minus 1 Refrigerated Transport is seeking a friendly, organised casual receptionist to join our Head Office team three days a week (Monday, Wednesday and Friday). You’ll be the first point of contact for visitors and callers, helping keep the office running smoothly in Melbourne.

This role requires reliability, good communication, and basic office IT skills. Prior reception, admin or customer service experience is preferred as you’ll work with multiple internal teams in a family‑owned business.

Qualifications

• Previous reception, administration or customer service experience is preferred.
• Confident using computers, email and office equipment such as phones, scanners and printers.
• Excellent organisation and time management with ability to juggle priorities.

Responsibilities

• Answering and directing incoming calls professionally, and taking accurate messages.
• Welcoming and signing in visitors, and notifying the appropriate team member.
• Responding to general enquiries and routing to the right department.
• Keeping the reception and front-of-house area tidy and presentable.
• Scanning paperwork into systems and checking for completeness.
• Managing mail, couriers and deliveries and monitoring stock of office supplies.

Skills

Reception

Administration

Customer service

Job description

Casual Receptionist – Head Office (3 days/week)

Minus 1 Refrigerated Transport is a proudly family owned and operated business with more than 35 years of service. We move temperature-sensitive freight all over Australia for some of the country’s best-known household brands.

A rare and exciting opportunity has come up for a friendly, organised casual Receptionist to join our Head Office team three days a week (Monday, Wednesday and Friday). You’ll be the first point of contact for our visitors and callers, and you’ll help keep the office running smoothly behind the scenes. Reporting to the Office Manager, you’ll work with our Operations, Linehaul, Finance, HR, Workshop and National teams.

Responsibilities include:

Answering and directing incoming calls professionally, and taking accurate messages

Welcoming and signing in visitors, and letting the right team member know they’ve arrived

Responding to general enquiries and passing them to the right team when needed

Keeping the reception and front‑of‑house area tidy and presentable

Scanning paperwork accurately and promptly into our systems

Checking paperwork is complete and correct, and flagging any missing or incorrect details

Filing paperwork in line with company procedures

Receiving, sorting and distributing mail, couriers and deliveries

Preparing and dispatching outgoing mail and couriers

Monitoring stock levels and ordering office supplies

Other ad hoc administration tasks to support the Office Manager

About you:

Reliability is a must! We move a lot of chocolate (and many other delicious goodies), and our peak season is about to start. We need someone who can hit the ground running and support us through the busy period.

Previous reception, administration or customer service experience is preferred

Confident using computers, email and office equipment such as phones, scanners and printers

Attention to detail: you notice the things others miss

Excellent organisation and time management, with the ability to juggle multiple priorities under pressure

Clear, professional communication, both written and verbal

A bright, welcoming and customer‑focused personality

A proactive problem‑solver who likes to share ideas for doing things better

Able to work on your own and take real ownership of your role

Casual position, 3 days per week

Monday, Wednesday and Friday, 9:00am – 5:00pm

$35.80 per hour

Based at our Head Office

Minus 1 is a second-generation family owned business built on trust, integrity and flexibility; a national logistics company offering a unique transport experience. We have been a leader in refrigerated transport for over 30 years.

With depots all over Australia and more than 400 assets moving at any one time, we are proud to supply Australians with industry leading customer service.

We specialise in transporting frozen, chilled, or ambient products. Our superior service ensures that no matter the destination, if our trucks can reach it, we’ll efficiently pick up and deliver your goods better than any other provider.

That’s the Minus 1 Degree of Difference.

Minus 1 is a second-generation family owned business built on trust, integrity and flexibility; a national logistics company offering a unique transport experience. We have been a leader in refrigerated transport for over 30 years.

With depots all over Australia and more than 400 assets moving at any one time, we are proud to supply Australians with industry leading customer service.

We specialise in transporting frozen, chilled, or ambient products. Our superior service ensures that no matter the destination, if our trucks can reach it, we’ll efficiently pick up and deliver your goods better than any other provider.

That’s the Minus 1 Degree of Difference.