Casual Reception Role in a Tourist Park

Work Initiatives; Canberra; On-site; AUD 30,000 - 41,000; Part time

Job summary

Alivio Tourist Park Canberra is seeking a friendly receptionist to join the Front Office team on a casual basis. You will check guests in and out, answer phone enquiries, and handle bookings with accuracy.

The role requires excellent communication, strong admin skills, and a neat presentation. Flexible availability across mornings, afternoons, and weekends is essential, with a 7-day rotating roster and December/January peak coverage.

Qualifications

• Previous administration experience.
• Excellent communication skills.
• High attention to detail.
• Proficient in Microsoft Office.
• Flexible with working hours.
• Well presented.
• Fully vaccinated against COVID-19.
• Experience in accommodation/travel industry is advantageous.

Responsibilities

• Check guests in and out.
• Answer incoming phone calls and guest inquiries.
• Enter new bookings into the database.
• Assist with in-house guest needs and administrative tasks.
• Light duties in The Verandah restaurant on ad hoc basis.

Skills

Excellent communication skills

High attention to detail

Microsoft Office

Team player

Administration experience

Flexible hours

Well presented

COVID-19 vaccination

Job description

Alivio Tourist Park Canberra is a busy, guest focused, accommodation property on the north side of Canberrain O'Connor - only 4 km from the city and we are looking for a Receptionist to join our dedicated Front Office Team!

This is a casual position with shifts available morning and afternoon. Shifts are typically:

Morning shifts 7.00am - 2.30pm,

Middle shifts 11.00am - 7.00pm and

Afternoon shifts 2.30pm - 10.30pm.

The right candidate will need to have flexible availability through the week as well as weekends.

Availability during the December and January holiday season is essential

We are currently looking for candidates who can work 2 - 4 shifts per week on a 7-day rotating roster.

The main duties associated with this role will be to check guests in and out, answer incoming phone calls relating to guest enquiries, entering new bookings into the database, assisting with in-house guest needs throughout the park and various administrative tasks.

In addition to the noted duties there may also be some light duties in our restaurant, The Verandah, which may include, running and clearing the floor, taking orders using a point-of-sale system, making espresso, cleaning duties, and greeting guests, on an ad hoc basis.

To be considered for this role, it is essential that you

are a team player

have previous administration experience

possess excellent communication skills

have a high attention to detail

are confident in using Microsoft Office

have the ability to be flexible in your working hours

are well presented

be fully COVID-19 vaccinated

Previous accommodation/ travel industry experience will be highly regarded.