Casual Reception Role in a Tourist Park

Alivio Tourist Park Canberra; Canberra; On-site; AUD 33,000 - 41,000; Full time

Job summary

Alivio Tourist Park Canberra is seeking a friendly Receptionist to join our Front Office Team on a casual basis in Canberra. Flexible morning, middle, and afternoon shifts are available, with 2–4 shifts per week on a 7-day rotating roster during the December/January peak period.

Responsibilities include checking guests in/out, handling enquiries by phone, entering bookings, and supporting light restaurant duties when required.

Qualifications

• Experience in reception or front desk is advantageous.
• Strong communication and organisational skills are essential.
• Ability to multi-task and handle guest inquiries professionally.

Responsibilities

• Check guests in and out and manage reservations.
• Answer incoming phone calls and respond to guest enquiries.
• Enter new bookings into the database and update guest records.
• Assist with in-house guest needs and various administrative tasks.
• Support light duties in The Verandah restaurant, including POS usage, espresso preparation, cleaning and greeting guests on ad hoc basis.

Skills

Team player

Excellent communication

Attention to detail

Tools

Microsoft Office

Job description

Alivio Tourist Park Canberra is a busy, guest focused, accommodation property on the north side of Canberrain O'Connor - only 4 km from the city and we are looking for a Receptionist to join our dedicated Front Office Team!

This is a casual position with shifts available morning and afternoon. Shifts are typically:

Morning shifts 7.00am – 2.30pm,

Middle shifts 11.00am – 7.00pm and

Afternoon shifts 2.30pm – 10.30pm.

The right candidate will need to have flexible availability through the week as well as weekends.

Availability during the December and January holiday season is essentialWe are currently looking for candidates who can work 2 - 4 shifts per week on a 7-day rotating roster.

The main duties associated with this role will be to check guests in and out, answer incoming phone calls relating to guest enquiries, entering new bookings into the database, assisting with in-house guest needs throughout the park and various administrative tasks.

In addition to the noted duties there may also be some light duties in our restaurant, The Verandah, which may include, running and clearing the floor, taking orders using a point-of-sale system, making espresso, cleaning duties, and greeting guests, on an ad hoc basis.

To be considered for this role, it is essential that you

are a team player

have previous administration experience

possess excellent communication skills

have a high attention to detail

are confident in using Microsoft Office

have the ability to be flexible in your working hours

are well presented

be fully COVID-19 vaccinated

Previous accommodation/ travel industry experience will be highly regarded.

Should you believe you meet the mentioned criteria we would love to hear from you!

Only successful applicants will be contacted.