Casual Merchandise - Mareeba, QLD

Nutrien Ag Solutions - Australia; Mareeba Shire; On-site; AUD 30,000 - 39,000; Full time

Job summary

Nutrien Ag Solutions in Mareeba Shire, Queensland, is seeking a customer-focused team member to support store operations and deliver outstanding service to farmers and customers. You’ll handle in-store and phone inquiries, assist with stock control, and help with merchandising campaigns.

The role emphasizes building relationships, problem solving, and using Microsoft Office tools; experience in customer service is valued.

Qualifications

• Experience in a customer service or sales environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel, Word and Outlook.

Responsibilities

• Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
• Providing exceptional customer service and advice, assisting with product, pricing and sales enquiries both in-store and over the phone
• Processing sales transactions and supporting day-to-day branch operations
• Maintaining a safe, organised and welcoming branch environment for customers and team members
• Assisting with merchandise campaign material
• Coordinating incoming and outgoing deliveries, including loading and unloading trucks and unpacking stock

Skills

Customer service

Sales experience

Communication skills

Problem solving

Excel

Word

Outlook

Job description

Why Nutrien Ag Solutions?

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.

We’re a local employer with a local heartbeat, backed by global resources. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

This is a fantastic opportunity to develop your skills, gain exposure to the agricultural industry and build a long-term career with a business that offers genuine growth and development opportunities, whilst delivering exceptional service both in-store and over the phone.

What You’ll Do:

Reporting to the Branch Manager, you’ll play a key role in building strong relationships with our diverse customer base, ranging from local farmers and primary producers to trade and commercial customers. No two days are the same, with plenty of variety across customer service, sales support, inventory management and branch operations. A typical day may see you:

• Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
• Providing exceptional customer service and advice, assisting with product, pricing and sales enquiries both in-store and over the phone
• Processing sales transactions and supporting day-to-day branch operations
• Maintaining a safe, organised and welcoming branch environment for customers and team members
• Assisting with merchandise campaign material
• Coordinating incoming and outgoing deliveries, including loading and unloading trucks and unpacking stock

What You’ll Bring:

We are keen to hear from jobseekers with a high focus on customer service, problem solving skills, the ability to think outside the square and get the job done. You’ll also have a passion for Australian farming and agriculture, ideally with knowledge of animal health and rural merchandise. In addition, you will demonstrate:

• Experience working within a customer service or sales environment
• Effective written and verbal communications skills to build solid long-term customer relationships
• Problem solving skills and empathy to resolve customer issues promptly
• Excellent computer skills including Microsoft Excel, Word, and Outlook

What You’ll Get:

• A competitive hourly wage
• A supportive, flexible, and engaging environment that will support personal/professional development
• Be a member of a company committed to feeding the future
• A culture of learning!

There are also so many other ways in which you’ll be made to feel part of Nutrien Ag Solutions as we continue Going Further for Australian Farmers.

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds.

This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks.