Casual Merchandise - Mareeba, QLD

Nutrien Ag Solutions; Mareeba Shire; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Supportive environment

Growth opportunities

Company culture

Job summary

Nutrien Ag Solutions is seeking a customer-focused team member in Queensland to support in-store and over-the-phone service for local farmers and trade customers. You will help with product queries, pricing, stock management, and day-to-day branch operations.

Reporting to the Branch Manager, you’ll handle stock control, processing sales, and maintaining a safe, welcoming environment. Strong communication and computer skills are essential to succeed in this role.

Qualifications

• Experience in a customer service or sales environment.
• Strong written and verbal communication to build long‑term relationships.
• Problem solving and empathy to resolve customer issues promptly.
• Proficient computer skills including Excel, Word and Outlook.

Responsibilities

• Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods.
• Providing exceptional customer service and advice, assisting with product, pricing and sales enquiries both in-store and over the phone.
• Processing sales transactions and supporting day-to-day branch operations.
• Maintaining a safe, organised and welcoming branch environment for customers and team members.
• Assisting with merchandise campaign material.
• Coordinating incoming and outgoing deliveries, including loading and unloading trucks and unpacking stock.

Skills

Customer service

Sales support

Inventory management

Branch operations

Microsoft Excel

Verbal communication

Written communication

Problem solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful - Going Further for Australian farmers.

We're a local employer with a local heartbeat, backed by global resources. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

This is a fantastic opportunity to develop your skills, gain exposure to the agricultural industry and build a long-term career with a business that offers genuine growth and development opportunities, whilst delivering exceptional service both in-store and over the phone.

What you'll do

Reporting to the Branch Manager, you'll play a key role in building strong relationships with our diverse customer base, ranging from local farmers and primary producers to trade and commercial customers. No two days are the same, with plenty of variety across customer service, sales support, inventory management and branch operations. A typical day may see you:

• Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
• Providing exceptional customer service and advice, assisting with product, pricing and sales enquiries both in-store and over the phone
• Processing sales transactions and supporting day-to-day branch operations
• Maintaining a safe, organised and welcoming branch environment for customers and team members
• Assisting with merchandise campaign material
• Coordinating incoming and outgoing deliveries, including loading and unloading trucks and unpacking stock

What you'll have

We are keen to hear from jobseekers with a high focus on customer service, problem solving skills, the ability to think outside the square and get the job done. You'll also have a passion for Australian farming and agriculture, ideally with knowledge of animal health and rural merchandise. In addition, you will demonstrate:

• Experience working within a customer service or sales environment
• Effective written and verbal communications skills to build solid long-term customer relationships
• Problem solving skills and empathy to resolve customer issues promptly
• Excellent computer skills including Microsoft Excel, Word, and Outlook

What you'll get

• A competitive hourly wage
• A supportive, flexible, and engaging environment that will support personal/professional development
• Be a member of a company committed to Going Further for Australian Farmers
• A culture of learning!
• There are also so many other ways in which you'll be made to feel part of Nutrien Ag Solutions as we continue Going Further for Australian Farmers.

At Nutrien, we're committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.