Casual Member Services & Events Concierge

Melbourne Cricket Ground; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Job summary

The Melbourne Cricket Club (MCC) is seeking casual MCC Club Services Representatives to support members during weeknights, match days and weekends. You will assist with member and guest enquiries in person at Membership Services and via email, web chat and phone, delivering accurate, timely service with attention to detail.

Experience with ticketing systems and Microsoft Dynamics 365 is preferred; you should have excellent verbal communication and a welcoming, professional manner to build strong

Qualifications

• Experience delivering high-quality customer service.
• Prefer experience with ticketing systems and Microsoft Dynamics 365.

Responsibilities

• Provide accurate, timely service to MCC members during weeknights, match days and weekends.
• Assist with member and guest enquiries in person at Membership Services, as well as via email, web messaging and phone.

Skills

Customer service

Tools

Ticketing systems

Microsoft Dynamics 365

Job description

The Melbourne Cricket Club (MCC) is seeking casual MCC Club Services Representatives to support members during weeknights, match days and weekends. You will assist with member and guest enquiries in person at Membership Services and via email, web chat and phone, delivering accurate, timely service with attention to detail.

Experience with ticketing systems and Microsoft Dynamics 365 is preferred; you should have excellent verbal communication and a welcoming, professional manner to build strong