Casual Exam Proctor & Test Center Admin

Pearson; Melbourne; On-site; AUD 52,000 - 62,000; Part time

Job summary

Pearson VUE is hiring a Casual Test Administrator to join our team at 1010 Latrobe Street, Docklands, VIC 3008. This role supports high-stakes exams across our Melbourne test centers.

The ideal candidate works across weekday and weekend shifts, within hours from 7am to 11pm, delivering excellent customer service while maintaining exam integrity.

We offer competitive pay at $38.89 per hour, with a flexible, on-site workplace and opportunities to grow in a global learning company.

Qualifications

• A High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly desirable.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and be able to bend and lift to 20 lbs with independence.

Responsibilities

• Provide excellent customer service and maintain a secure exam delivery environment.
• Follow testing procedures and company policies.
• Check candidate IDs against registration and assist setup.
• Explain exam procedures and proctor/invigilate during tests.
• Troubleshoot with internal teams to fix technical issues.
• Escalate policy breaches to relevant personnel.
• Perform light housekeeping after each examination.
• Handle other ad hoc duties as directed.

Skills

Customer service

Communication skills

Problem solving

Detail oriented

Teamwork

Ethics and values

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pearson VUE is hiring a Casual Test Administrator to join our team at 1010 Latrobe Street, Docklands, VIC 3008. This role supports high-stakes exams across our Melbourne test centers.

The ideal candidate works across weekday and weekend shifts, within hours from 7am to 11pm, delivering excellent customer service while maintaining exam integrity.

We offer competitive pay at $38.89 per hour, with a flexible, on-site workplace and opportunities to grow in a global learning company.