Casual Customer Service Officer

Council Jobs; Randwick; Vor Ort; AUD 39.000 - 56.000; Teilzeit

Benefits dieser Stelle

Casual loading 25%

Employer superannuation 12%

Zusammenfassung

Randwick City Council is seeking a Casual Customer Service Officer to join the Des Renford Leisure Centre team. The role covers front desk, café, merchandising and sales with a focus on friendly and efficient customer service.

The ideal candidate will have experience in busy frontline service, cash handling, POS usage and a NSW Working with Children clearance, plus strong data entry and multitasking abilities for a dynamic site.

Qualifikationen

• Experience in a busy front line customer service environment.
• Experience in handling and reconciling daily takings.
• Working knowledge of WHS principles.
• Computer keyboard and data entry skills.
• Experience using a point-of-sale system.
• Ability to perform under pressure with multitasking.
• NSW Working with Children Clearance per the Child Protection Act 2012.

Aufgaben

• Provide quality customer service at front desk, café, merchandising and sales areas.
• Deliver a welcoming and professional experience for customers and visitors.
• Handle enquires efficiently and maintain accurate daily takings.
• Support reception and café operations within Des Renford Leisure Centre.

Kenntnisse

Front line service

Cash handling

WHS knowledge

Data entry

POS system

Multitasking

Working with Children

Tools

Point-of-Sale System

Jobbeschreibung

Status:Casual

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Des Renford Leisure Centre team is seekingCasual Customer Service Officers to work in our busy café.

Purpose:

Provide quality customer service (front desk, café, merchandising & sales) to the customers and potential customers of the centre in accordance with established operational policies and procedures.

About the role:

As a Customer Service Officer, you will deliver exceptional customer service including our cafe, reception, Heffron Synthetic Soccer Field cafe, merchandising and sales areas within Des Renford Leisure Centre. You will provide a welcoming and professional experience for customers and visitors, handling enquires efficiently while delivering excellent customer service at all times.

We will trust you to bring:

• Experience in a busy front line customer service environment
• Experience in handling and reconciling daily takings
• Working knowledge of WHS and principles
• Computer keyboard and date entry skills
• Experience in using a point-of-sale system
• Ability to perform under pressure, performing multiple tasks concurrently
• NSW Working with Children Clearance, as per the Child Protection (working with children) Act 2012

Further information:

View theposition description online or contac t Suzanne Knight, Unit Lead Business and Customer Service, on 9093 6313 or **************@randwick.nsw.gov.au

Closing date: 11:59pm AEST Sunday 15 November 2026

Salary: $34.31 per hour, plus 25% casual loading, plus 12% superannuation