Casual Customer Service Officer

Randwick City Council; Sydney; Vor Ort; AUD 39.000 - 56.000; Teilzeit

Zusammenfassung

Randwick City Council’s Des Renford Leisure Centre is seeking Casual Customer Service Officers to support our busy café, front desk, and merchandising areas. You will provide friendly, efficient service and maintain standards across the café and reception, ensuring a welcoming experience for customers and visitors.

The role requires experience in fast-paced customer service, cash handling, data entry, and using a POS system, with the NSW WWCC clearance as a condition of employment.

Qualifikationen

• Experience in a busy front line customer service environment.
• Experience in handling and reconciling daily takings.
• Working knowledge of WHS and principles.
• Computer keyboard and data entry skills.
• Experience in using a Point-of-Sale system.
• Ability to perform under pressure, multi-tasking.

Aufgaben

• Provide quality customer service at front desk and café.
• Assist with merchandising and sales at Des Renford Leisure Centre.
• Deliver welcoming and professional customer experiences.

Kenntnisse

Front line customer service

Cash handling

Working under pressure

Data entry

WHS knowledge

Customer enquiries

Tools

Point-of-sale system

Jobbeschreibung

Closing date: 11:59pm AEST Sunday 15 November 2026

Status: Casual

Salary: $34.31 per hour, plus 25% casual loading, plus 12% superannuation

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Des Renford Leisure Centre team is seekingCasual Customer Service Officers to work in our busy café.

Purpose:

Provide quality customer service (front desk, café, merchandising & sales) to the customers and potential customers of the centre in accordance with established operational policies and procedures.

About the role:

As a Customer Service Officer, you will deliver exceptional customer service including our cafe, reception, Heffron Synthetic Soccer Field cafe, merchandising and sales areas within Des Renford Leisure Centre. You will provide a welcoming and professional experience for customers and visitors, handling enquires efficiently while delivering excellent customer service at all times.

We will trust you to bring:

• Experience in a busy front line customer service environment
• Experience in handling and reconciling daily takings
• Working knowledge of WHS and principles
• Computer keyboard and date entry skills
• Experience in using a point-of-sale system
• Ability to perform under pressure, performing multiple tasks concurrently
• NSW Working with Children Clearance, as per the Child Protection (working with children) Act 2012

Further information:

View the position description online or contact Suzanne Knight, Unit Lead Business and Customer Service, on 9093 6313 or [e-mail]