Casual Customer Service Officer

Randwick City Council; Randwick; Vor Ort; AUD 33.000 - 41.000; Teilzeit

Zusammenfassung

Randwick City Council’s Des Renford Leisure Centre is seeking Casual Customer Service Officers to join our busy café team on the eastern beaches of Sydney. You will deliver friendly service at the front desk, cafe counters and merchandising areas while representing the Council in a welcoming, professional manner.

This role requires experience in fast-paced frontline roles, cash handling, basic data entry and a working knowledge of WHS.

Qualifikationen

• Experience in a busy front line customer service environment.
• Experience in handling and reconciling daily takings.
• Working knowledge of WHS and principles.
• Computer keyboard and date entry skills.
• Experience in using a point-of-sale system.
• Ability to perform under pressure, performing multiple tasks concurrently.
• NSW Working with Children Clearance (WWCC) as per the Child Protection (working with children) Act 2012.

Aufgaben

• Provide customer service across cafe, reception, and merchandising areas.
• Support sales and handling customer inquiries.
• Maintain welcoming and professional guest experience.
• Handle cash/takings in cafe and front desk.

Kenntnisse

Front line CS

Daily takings

WHS knowledge

Data entry

Multitasking

WWCC clearance

Tools

POS system

Jobbeschreibung

Status:Casual

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Des Renford Leisure Centre team is seekingCasual Customer Service Officers to work in our busy café.

Purpose:

Provide quality customer service (front desk, café, merchandising & sales) to the customers and potential customers of the centre in accordance with established operational policies and procedures.

About the role:

As a Customer Service Officer, you will deliver exceptional customer service including our cafe, reception, Heffron Synthetic Soccer Field cafe, merchandising and sales areas within Des Renford Leisure Centre. You will provide a welcoming and professional experience for customers and visitors, handling enquires efficiently while delivering excellent customer service at all times.

We will trust you to bring:

• Experience in a busy front line customer service environment


• Experience in handling and reconciling daily takings


• Working knowledge of WHS and principles


• Computer keyboard and date entry skills


• Experience in using a point-of-sale system


• Ability to perform under pressure, performing multiple tasks concurrently


• NSW Working with Children Clearance, as per the Child Protection (working with children) Act 2012

Further information:

t Suzanne Knight, Unit Lead Business and Customer Service, on 9093 6313 or **************@randwick.nsw.gov.au