Casual Front Desk & Member Experience Officer

Campbelltown City Council Nsw; Sydney; On-site; AUD 52,000 - 56,000; Part time

Benefits offered by this job

Access to fitness membership programs

Casual loading

Job summary

Campbelltown City Council is seeking casual Customer Service Officers to support our Leisure Centres and Billabong Parklands. You will welcome members, answer inquiries, manage admissions, and handle cash at a busy front desk, delivering friendly, professional service.

Opportunities include access to fitness programs and the chance to work across multiple centres with weekend and public holiday penalties where applicable.

Qualifications

• Experience delivering customer service in high-volume, fast-paced environments such as leisure or recreation facilities.
• Cash handling and basic financial procedures.
• Strong communication and interpersonal skills.
• Current First Aid and Resuscitation certificates preferred.
• Willingness to work rostered shifts including weekends and public holidays.

Responsibilities

• Meet and greet customers at the front desk; provide direct customer service
• Manage day-to-day operations of the front desk including inquiries and admissions
• Handle cash, process transactions and support member care

Skills

Customer service

Cash handling

Communication

First Aid

Resuscitation

Roster

Face-to-face service

Job description

Campbelltown City Council is seeking casual Customer Service Officers to support our Leisure Centres and Billabong Parklands. You will welcome members, answer inquiries, manage admissions, and handle cash at a busy front desk, delivering friendly, professional service.

Opportunities include access to fitness programs and the chance to work across multiple centres with weekend and public holiday penalties where applicable.