Casual Customer Experience & Fleet Coordinator (4 on/4 off)

Index Group Ltd; Sunshine Coast Regional; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Training provided

Casual employment

4 days on / 4 days off roster

Job summary

Index Group Ltd on the Sunshine Coast is seeking a hands-on customer service and fleet operations coordinator. You will welcome customers, take bookings, manage vehicle availability and ensure vehicles are ready for collection while keeping operations running smoothly.

The role covers driving and relocating vehicles, assisting with fleet presentation, and using computer systems to handle enquiries. A friendly, reliable team player with a flexible attitude will thrive in a casual, 4 days on / 4

Qualifications

• Experience in car rental, fleet management, tourism or customer service is an advantage, but not essential.
• Confident, friendly and professional when dealing with customers.
• Comfortable using computers and learning new systems.

Responsibilities

• Welcoming customers and delivering a professional, friendly rental experience
• Managing bookings, customer enquiries and vehicle availability
• Driving and relocating vehicles safely and efficiently
• Preparing vehicles for customer collection and assisting with fleet presentation
• Providing customers with information about vehicles, rental services and policies
• Handling customer questions and resolving issues professionally
• Monitoring vehicle movements, availability and operational requirements
• Working closely with the team to keep the daily operation running smoothly
• Assisting with general fleet and branch duties as required

Skills

Customer service

Driving

Organisation

Communication

Team player

Computer literacy

Job description

Index Group Ltd on the Sunshine Coast is seeking a hands-on customer service and fleet operations coordinator. You will welcome customers, take bookings, manage vehicle availability and ensure vehicles are ready for collection while keeping operations running smoothly.

The role covers driving and relocating vehicles, assisting with fleet presentation, and using computer systems to handle enquiries. A friendly, reliable team player with a flexible attitude will thrive in a casual, 4 days on / 4