Dynamic Office & Customer Service Coordinator (Part-Time)

85109647476; City of Knox; On-site; AUD 34,440,000 - 48,216,000; Part time

Job summary

Quest Coaches is seeking a hands-on Office Administration and Customer Service Coordinator to support daily operations at our Ferntree Gully base. You will handle data entry, phone inquiries, bookings, quotes, invoices, and liaise with drivers and clients.

The role requires organisational skills, reliability, and strong communication. You will assist with payroll and basic bookkeeping, using Microsoft Office and Excel, and you must be comfortable in a busy transport environment.

Qualifications

• Experience in office administration is required.
• Organised, reliable and detail-oriented.
• Excellent communication and customer service skills.
• Confident using computers, email and Excel.
• Able to work independently in a busy environment.

Responsibilities

• General office administration and data entry.
• Answer phone calls and respond to emails.
• Handle customer enquiries and bookings.
• Prepare quotes and invoices.
• Assist with payroll and basic bookkeeping.
• Support management with admin tasks.

Skills

Office administration

Data entry

Customer service

Attention to detail

Communication

Tools

Microsoft Office

Excel

Job description

Quest Coaches is seeking a hands-on Office Administration and Customer Service Coordinator to support daily operations at our Ferntree Gully base. You will handle data entry, phone inquiries, bookings, quotes, invoices, and liaise with drivers and clients.

The role requires organisational skills, reliability, and strong communication. You will assist with payroll and basic bookkeeping, using Microsoft Office and Excel, and you must be comfortable in a busy transport environment.