Casual Concierge: Front Desk & Resident Support

Uniting AgeWell Careers; Victoria; Hybrid; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Uniting AgeWell network locations

Job summary

Uniting AgeWell is seeking a friendly Concierge to join our team on a casual basis. You will work across a rotating roster including mornings, afternoons and sleepover nights, delivering exceptional service to residents, visitors and staff at our Victoria sites.

As the first point of contact, you will handle enquiries promptly, assist with apartment maintenance, and help preserve residents' welfare, privacy and independence in a supportive community setting.

Qualifications

• Experience in retirement or community care is desirable.
• Excellent customer service skills.
• Strong verbal communication and interpersonal abilities.
• Proficient with Microsoft Office applications.

Responsibilities

• Serve as the first point of contact for residents, staff, visitors and the general public.
• Respond to requests promptly and communicate effectively across all groups.
• Assist residents with enquiries and support welfare, privacy and independence.
• Contribute to general upkeep and maintenance of apartments and common areas.

Skills

Customer service

Communication skills

Attention to detail

Adaptability

Diversity experience

Interpersonal skills

Tools

Microsoft Office

Job description

Uniting AgeWell is seeking a friendly Concierge to join our team on a casual basis. You will work across a rotating roster including mornings, afternoons and sleepover nights, delivering exceptional service to residents, visitors and staff at our Victoria sites.

As the first point of contact, you will handle enquiries promptly, assist with apartment maintenance, and help preserve residents' welfare, privacy and independence in a supportive community setting.