Casual Administration Officer - Blacktown & Mount Druitt Hospitals

NSW Health; Blacktown; On-site; AUD 100,088,000 - 103,412,000; Full time

Job summary

NSW Health is seeking a Casual Administration Officer to support Blacktown and Mount Druitt Hospitals with patient-focused reception, data entry and administrative duties.

You will manage appointments, bookings, referrals and records in a fast-paced, service-oriented environment across two sites, adapting to changing clinic needs while maintaining confidentiality.

Qualifications

• Casual employment with Administration Officer Level 2 classification.
• Remuneration: $34.93 - $36.09 per hour.
• Locations at Blacktown and Mount Druitt Hospitals.

Responsibilities

• Provide efficient and responsive administrative support across busy clinical and outpatient settings.
• Welcome and assist patients and visitors while providing professional reception support.
• Manage clinic appointments, patient arrivals and departures, referrals and records using iPM.
• Answer enquiries, direct calls and communicate with clinical and non-clinical teams.
• Process documentation, Medicare billing paperwork, scanning, filing and data entry.
• Arrange interpreter services and coordinate information and files required for clinics.

Skills

Reception

Data entry

Customer service

Tools

iPM

Job description

Casual Administration Officer - Blacktown & Mount Druitt Hospitals

Make a difference through exceptional patient-focused service
Work across two busy Western Sydney hospital locations
Use your administration skills in a dynamic healthcare environment

Support patients, clinics and healthcare teams with responsive administration, reception and data entry across Blacktown and Mount Druitt Hospitals.

Employment Type: Casual
Position Classification: Administration Officer Level 2
Remuneration: $34.93 - $36.09 per hour
Location: Blacktown & Mt Druitt Hospitals

Where you'll be working
Join the administrative teams at Blacktown and Mount Druitt Hospitals, supporting busy outpatient and clinical services where your organisation, communication and customer service skills will make a direct difference to patients, carers and visitors.

You’ll be part of a collaborative environment where flexibility, professionalism and a commitment to quality service are valued.

Provide support across a range of hospital departments and outpatient clinics

Work with diverse patients, carers, visitors and healthcare professionals

Contribute to a welcoming, professional and patient-centred experience

Work across varying shifts and locations according to service needs

Be supported to adapt to hospital systems, processes and changing priorities

What you'll be doing
You’ll provide efficient and responsive administrative support across busy clinical and outpatient settings. This is a hands-on role where you’ll combine strong customer service with accurate administration and the ability to manage competing priorities.

Welcome and assist patients and visitors while providing professional reception support

Manage clinic appointments, patient arrivals and departures, referrals and records using iPM

Answer enquiries, direct calls and communicate with clinical and non-clinical teams

Process documentation, Medicare billing paperwork, scanning, filing and data entry

Arrange interpreter services and coordinate information and files required for clinics

Requisition ID: REQ697435
Applications Close:18 October 2026

Need more information?

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

This is an Aboriginal targeted position. As priority is given to a suitable candidate who is Aboriginal, applicants will need to provide information to corroborate their Aboriginality.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: A person who is not an Australian citizen or a permanent resident is only eligible for casual employment for a period not longer than the duration of their current visa.

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