Administration Officer Level 2 - Ward Clerk

NSW Health; Blacktown; On-site; AUD 69,000 - 72,000; Full time

Job summary

NSW Health at Blacktown Hospital is seeking a Ward Clerk to support essential ward administration and patient care in a busy clinical environment. The role involves coordinating clerical activities, maintaining patient records, and assisting clinical staff with administrative tasks to ensure smooth ward operations.

This permanent full-time position offers 38 hours per week (job share may be considered for part-time hours) with a salary range of $69,272.26 - $71,570.21 per annum and is based at

Qualifications

• Demonstrated clerical skills with strong attention to detail.
• Demonstrated customer service skills.
• Excellent organisational and time management skills.
• Effective communication skills - verbal and written.

Responsibilities

• Coordinate day-to-day clerical activities to support patient care and ward operations.
• Maintain patient records in line with NSW Health policies.
• Manage clerical systems and records relating to patients and ward activities.
• Provide administrative support to clinical staff, patients and visitors.
• Respond to changing workloads while maintaining core processes.
• Participate in Ward Clerk meetings and quality improvement initiatives.

Skills

Clerical skills

Customer service

Organisational skills

Time management

Verbal and written communication

Team player

Windows-based systems

Databases

Tools

Microsoft Windows

Databases

Job description

Support essential ward administration and patient care
Work alongside a collaborative multidisciplinary team
Make a meaningful difference to patients, families and visitors

Employment Type:Permanent Full Time
Position Classification:Administration Officer Level 2
Remuneration:$69,272.26 - $71,570.21 per annum
Hours Per Week:38 (Job share may be considered for part time hours)
Location:Blacktown Hospital

Where you'll be working

Join a supportive hospital team where your administrative skills help keep the ward running smoothly and contribute to a positive experience for patients, families and staff.

Work closely with a multidisciplinary health team in a busy ward environment

Provide a welcoming and responsive point of contact for patients and visitors

Support clinical staff with reliable and organised clerical services

Contribute to a culture focused on patient-centred care and best practice

Participate in quality improvement and professional development opportunities

What you'll be doing

As a Ward Clerk, you'll play an important role in coordinating day-to-day clerical activities and maintaining accurate information that supports patient care and ward operations.

Maintain patient records in line with NSW Health and WSLHD policies

Manage clerical systems and records relating to patients and ward activities

Provide administrative support to clinical staff, patients and visitors

Respond effectively to changing workloads while maintaining core processes

Participate in Ward Clerk meetings, quality improvement and ongoing learning

Demonstrated clerical skills with strong attention to detail

Demonstrated customer service skills

Excellent organisational and time management skills

Effective communication skills - verbal and written

Demonstrated ability to work both independently and as an effective team member

Competent computer skills in a Windows based environment and a knowledge of databases

Demonstrated ability to adapt to flexible work practices

Applications Close: 11 October 2026

For inquiries about the role, contactAlix Frost on 0438630556

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

This is an Aboriginal Targeted position in accordance with section 21 of the Anti-Discrimination Act 1977 (NSW). Aboriginal and Torres Strait Islander people are strongly encouraged to apply, and preference will be given to a suitably qualified Aboriginal or Torres Strait Islander applicant.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.