Casino Security Officer - Guest Safety & Risk Expert
Lasseters
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Benefits offered by this job
Job summary
Lasseters Hotel Casino in Alice Springs, NT is seeking professional Security Officers to join our frontline team. You will protect guests, staff and assets with strong judgment, clear communication and a proactive approach to risk management while delivering exceptional service across the venue.
You will conduct patrols, respond to incidents, prepare detailed reports and collaborate with internal teams and authorities.
Qualifications
- AQF Cert II/III in Security or equivalent资格
- Current Security Licence and First Aid Certificate
- RSA and RSG certificates or the ability to obtain them
- Ability to obtain a Casino Operatives Licence
- At least three years of full-time work experience at security level
- Strong customer service background and de-escalation skills
Responsibilities
- Provide a visible and professional security presence across the property
- Respond to incidents, emergencies, and guest concerns promptly
- Monitor venue operations to ensure safety and regulatory compliance
- Support conflict resolution using sound judgement and de-escalation
- Conduct regular patrols, reporting and risk assessments
- Prepare accurate, detailed incident reports
- Collaborate with internal departments and external authorities when required
- Uphold Lasseters' policies, procedures, and customer service standards
Skills
Education
Job description
Lasseters Hotel Casino in Alice Springs, NT is seeking professional Security Officers to join our frontline team. You will protect guests, staff and assets with strong judgment, clear communication and a proactive approach to risk management while delivering exceptional service across the venue.
You will conduct patrols, respond to incidents, prepare detailed reports and collaborate with internal teams and authorities.
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