Casino Surveillance & Compliance Specialist

Crowne Plaza Alice Springs Lasseters; Mpwetyerre; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts on food and beverages 25%

Meals provided on eligible shifts

Uniforms provided and laundered

Professional development and training

IHG Employee Benefits Program

Job summary

Lasseters’ Alice Springs Casino Operations is seeking a vigilant Surveillance Operator to monitor gaming areas, public spaces and back-of-house operations. You will identify irregular activity, support investigations, and maintain the integrity of the venue’s compliance program.

The role requires strong observation, report writing, confidentiality, and the ability to work a 24/7 roster, including nights and holidays.

Qualifications

• AQF Certificate II or III in Security Operations or 1+ year relevant experience
• Ability to obtain and maintain a Casino Operatives Licence
• RSA and RSG (or ability to obtain)
• Experience in surveillance, security, gaming operations, or compliance environments
• Strong report-writing and CCTV competency

Responsibilities

• Monitor all gaming areas (EG, Table Games, TAB, Keno) and observe for irregular or suspicious activity
• Identify potential fraud, theft, collusion or procedural breaches; review CCTV footage
• Prepare detailed written reports in line with regulatory requirements; provide video evidence as requested
• Ensure surveillance operations meet regulatory/licensing obligations; assist with audits
• Liaise with Security, Gaming Supervisors, and Management; maintain confidentiality

Skills

Integrity

Observation

Calm under pressure

Attention to detail

Concentration

Education

AQF Cert II/III in Security Operations

1+ year relevant experience

RSA/RSG or ability to obtain

Casino operative licence eligibility

Tools

CCTV systems

Surveillance software

Job description

Lasseters’ Alice Springs Casino Operations is seeking a vigilant Surveillance Operator to monitor gaming areas, public spaces and back-of-house operations. You will identify irregular activity, support investigations, and maintain the integrity of the venue’s compliance program.

The role requires strong observation, report writing, confidentiality, and the ability to work a 24/7 roster, including nights and holidays.