Case Worker – Leaving Violence Program (LVP) – Identified – Katherine

NAAFLS; Katherine; Hybrid; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Travel Allowance

Annual individual training allowance

Paid parental leave

Job summary

NAAFLS is seeking an experienced Case Worker to deliver culturally safe, trauma-informed support through the Leaving Violence Program in Katherine. The role involves up to 12 weeks of case management for eligible participants, risk and safety assessments, and developing safety plans with clients.

You will work with Aboriginal and Torres Strait Islander communities, travel to remote areas, maintain client records, and contribute to program development.

Qualifications

• Experience in case work or related field.
• Willingness to undertake professional development/training.
• Experience delivering services within an Aboriginal and/or Torres Strait Islander community services setting.
• Ability to communicate sensitively with Aboriginal and Torres Strait Islander people; strong relationship-building and advocacy skills.
• Culturally appropriate service delivery tailored to client needs.
• Willingness to use cultural knowledge to improve service delivery.
• Ability to work independently and with a team.
• Ability to complete tasks promptly.
• Experience recording information in client databases and using Microsoft Office.

Responsibilities

• Provide up to 12 weeks of case management support for eligible participants.
• Conduct risk and safety assessments to determine eligibility and identify referral needs.
• Offer culturally sensitive information and support to clients while respecting cultural backgrounds.
• Assist clients to create safety and support plans within the LVP framework.
• Support clients to achieve goals in their safety plans and manage LVP financial packages safely.
• Maintain accurate client files and input data into electronic systems.
• Contribute to process improvements to ensure consistent service delivery.
• Promote a safe workplace by following WH&S policies.
• Build relationships with community stakeholders and enhance service outreach.
• Participate in regular file reviews to ensure progress and compliance.
• Engage in professional development with the Senior Case Worker; undertake travel to remote communities.

Skills

Case management

Communication skills

Cultural knowledge

Independent & team work

Microsoft Office

Tools

Microsoft Office

Job description

Case Worker – Leaving Violence Program – Identified

• Posted on: 29 October 2026
• Job location: Katherine
• Remuneration: Salary $92,279.20 - $99,294.00 per annum (dependent on experience)
• Salary Packaging: As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply).
• Hours of work: Monday to Friday - 8.15am to 4.21pm with 30mins lunch break
• Employment Type: Full-time, fixed term position (subject to funding)
• Superannuation: 12%
• Leave Entitlement: 6 weeks per annum plus 17.5% leave loading
• Reports To: Senior Case Worker – Leaving Violence Program
• Probationary Period: 6 months
• Personal/Carer's Leave: 15 days per annum
• Additional Benefits: Time off in Lieu of Overtime, Travel Allowance, Annual individual training allowance, Paid parental leave applicable to Primary or Secondary Carer (6 weeks paid after 12 months service), Study Leave
• Mandatory Employment Requirements: Obtain a working with children clearance (WWCC), Obtain a satisfactory Criminal History Check, Possess a current 'C' Class NT Drivers Licence
• Conditions of Employment: Social, Community, Home Care and Disability Services Industry Award 2010, National Employment Standards, Fair Work Act
• Special Measures: This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT)

ABOUT NAAFLS

NAAFLS is an Aboriginal Community Controlled Organisation (ACCO) and independent Family Violence Prevention Legal Service (FVPLS). We are the only victim-based Aboriginal legal service in remote communities in the Top End region of the NT.

We have offices in Darwin (Larrakia land), Katherine (Jawoyn, Dagoman and Wardaman land) and Nhulunbuy (Yolŋu land), and service over 40 remote communities within the Top End region spanning from the Tiwi Islands down to Lajamanu, Wadeye and across to Borroloola. We provide culturally sensitive legal advice, assistance, representation, and support to Aboriginal and Torres Strait Islander people in Top End communities who have experienced domestic, family, and sexual violence.

We offer the unique opportunity to work collaboratively alongside client support officers and case workers, which are Aboriginal and Torres Strait Islander identified roles, to ensure that our service is culturally safe and holistic. This holistic and culturally appropriate model of service sets us apart, seeking practical community-based solutions to the most complex legal problems.

Our primary practice areas are family law, child protection, and domestic violence; though we frequently intervene in coronial inquiries, parliamentary inquiries, and other administrative or criminal proceedings as required.

ROLE OVERVIEW

NAAFLS is leading the delivery of the Leaving Violence Program – Top End Regional Trial and we are looking for experienced case workers to deliver culturally safe supports to Aboriginal and Torres Strait Islander people experiencing family violence.

The NAAFLS Leaving Violence Program will provide Indigenous people across the Top End with better access to practical and financial support to leave family violence. Our program will be culturally responsive to empower people to develop their own plans to leave violence safely. The NAAFLS-led Top End Regional trial forms part of a national expansion of the Leaving Violence Program with trials run concurrently in Cairns, Broome and Dubbo.

This role involves working within the LVP team to deliver culturally appropriate support and services to Aboriginal and Torres Strait Islander clients within the Leaving Violence Program. It requires solid communication skills, cultural knowledge, and the ability to work in a trauma informed and strength-based way to support program participants to develop plans to leave violence safely.

KEY RESPONSIBILITIES

• Work within the Leaving Violence Program providing up to 12 weeks of case management support for eligible participants.
• Complete risk and safety assessments to determine eligibility for the program and identify other referral and support needs.
• Offer culturally sensitive support and information to clients, respecting their cultural needs and background.
• Help clients create safety and support plans within the LVP framework, ensuring their safety and wellbeing are prioritised.
• Support clients to achieve goals identified in their safety and support plans, including spending the LVP financial packages in a safe and responsible way.
• Maintain accurate and up-to-date client files and input data into NAAFLS’ electronic systems in a timely and organised manner.
• Provide feedback on the continuous improvement of internal processes and procedures to ensure consistent, effective service delivery to clients.
• Support a safe working environment by adhering to and promoting NAAFLS’ Workplace Health and Safety (WH&S) policies and procedures.
• Build and maintain strong relationships with community stakeholders, enhancing collaboration and service outreach.
• Actively engage in regular file review meetings, ensuring case progress and compliance with NAAFLS’ policies and procedures.
• Engage in professional development and training in consultation with the Senior Case Worker.
• Undertake regular travel to remote communities in the Top End.
• Undertake other duties as reasonably directed.

SELECTION CRITERIA

• Possess relevant experience in case work or a related field.
• Ability and willingness to undertake professional development and training.
• Demonstrated experience in delivering services within a case management framework, specifically in an Aboriginal and/or Torres Strait Islander community services setting.
• Proven ability to communicate sensitively with Aboriginal and Torres Strait Islander people, demonstrating solid relationship-building and advocacy skills.
• Capacity to provide culturally appropriate services that are tailored to meet individual client needs.
• Willingness to use cultural knowledge and expertise to improve service delivery for Aboriginal and Torres Strait Islander clients.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated ability to complete tasks in a timely manner.
• Ability to accurately record information in client databases and use Microsoft Office suite.
• Availability to undertake overnight travel to remote communities.
• Must obtain a Working with Children Clearance (WWCC) and a satisfactory Criminal History Check.
• Possess a current ‘C’ Class NT Drivers Licence.

While NAAFLS is an equal opportunity employer, Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.