Adult Throughcare Case Manager – Darwin

NAAJA; Darwin; On-site; AUD 110,000 - 117,000; Full time

Benefits offered by this job

Salary packaging

Annual leave

Personal leave

Cultural leave

Professional development

Job summary

The North Australian Aboriginal Justice Agency Ltd (NAAJA) in Darwin is seeking an Adult Throughcare Case Manager to deliver culturally safe, trauma-informed case management and justice support to Aboriginal and Torres Strait Islander adults before and after release from prison.

You will work in a collaborative team, helping participants navigate complex challenges, access services, reconnect with family and community, and work toward personal goals with effective advocacy and support.

Qualifications

• Experience delivering case management in culturally safe settings.
• Ability to work with Aboriginal people, families and communities.
• Knowledge of trauma-informed approaches.

Responsibilities

• Undertake comprehensive assessments and develop individualised case management plans.
• Coordinate intensive and multidisciplinary responses.
• Lead complex case meetings and care-team meetings.
• Provide intensive advocacy for participants facing barriers.
• Support transitions from custody into the community.
• Identify emerging risks and safeguarding concerns.
• Provide guidance to Caseworkers and contribute to practice development.

Skills

Case management

Advocacy

Trauma-informed

Culturally safe practice

Education

Diploma in Community Services

Diploma in Social Work

Psychology degree or equivalent

Job description

Adult Throughcare Case Manager – Darwin

• Location | Darwin, NT
• Employment | Full-time, Permanent
• Hours | 37.5 hours per week
• Salary Range | $109,537.75 to $116,903.35

This is a male identified position and is a special measure under section 7D of the Sex Discrimination Act 1984 (Cth). Applications are open only to people who identify as male.

Make a difference. Support new beginnings. Strengthen communities.

Are you passionate about social justice and helping people create positive, lasting change? Join the North Australian Aboriginal Justice Agency (NAAJA) as an Adult Throughcare Case Manager and play a meaningful role in supporting Aboriginal and Torres Strait Islander people as they transition from prison back into their families, kin and communities.

About NAAJA

The North Australian Aboriginal Justice Agency Ltd (NAAJA) provides legal assistance and justice services to Aboriginal and Torres Strait Islander people across the Northern Territory. We are a nationally recognised organisation committed to human rights, improving justice outcomes, law reform and creating lasting change within the justice system.

About the role

As an Adult Throughcare Case Manager, you will deliver culturally safe, person-centred and trauma-informed case management and justice support to Aboriginal and Torres Strait Islander adults before and after their release from prison.

Working within a supportive and collaborative team, you will help participants navigate complex challenges, access essential services, reconnect with family and community, and work towards their individual goals. Through advocacy, practical support and meaningful relationships, you will contribute to improved wellbeing, stronger community connections and reduced contact with the criminal justice system.

Key responsibilities

As a Case Manager, you will independently support participants experiencing complex, multiple or high-risk needs. Drawing on your professional expertise and judgement, you will:

• undertake comprehensive assessments and develop individualised case management plans;
• coordinate intensive and multidisciplinary responses;
• lead complex case meetings, care-team meetings and case conferences;
• provide intensive advocacy for participants experiencing significant or systemic barriers;
• support complex transitions from custody into the community;
• identify and respond to emerging risks and safeguarding concerns;
• provide guidance and case consultation to Caseworkers; and
• contribute to the ongoing development of culturally responsive Throughcare practice.

About you

You are a compassionate, motivated and culturally responsive professional who understands the complexities experienced by people involved in the criminal justice system. You can build trusted relationships, navigate challenging situations and support people to work towards positive change.

You will bring:

• Demonstrated experience in case management, support and advocacy, particularly working with Aboriginal people in culturally safe, person-centred and trauma-informed ways.
• The ability to work respectfully and effectively with Aboriginal people, families, kin, communities and key stakeholders.
• Experience addressing the needs and risks of justice-involved Aboriginal people and their families and communities.
• An understanding of the issues affecting Aboriginal people in the justice system and the drivers of their overrepresentation.
• A commitment to reflective practice and working safely with vulnerable people.
• A current Northern Territory driver’s licence.
• The ability to obtain a Working with Children Clearance (Ochre Card) upon commencement.
• The ability to satisfy the required criminal history checks and eligibility requirements.

You will ideally hold a Diploma in Community Services, Social Work, Psychology or a related discipline, or bring substantial relevant industry experience together with strong cultural knowledge and capability.

Why join NAAJA?

At NAAJA, your work contributes to something bigger. You will be part of an organisation committed to justice, human rights and better outcomes for Aboriginal and Torres Strait Islander people.

We offer:

• Competitive salary ($109,537.75 to $116,903.35)
• Salary packaging up to $18,550 tax free
• 6 weeks annual leave with 17.5% loading,
• 3 weeks personal leave and cultural leave more in accordance with Enterprise Agreement
• Professional development opportunities.
• The opportunity to contribute to meaningful, community-focused work.

Ready to make a difference?

If you are passionate about supporting people to overcome barriers, reconnect with their communities and build a positive future, we encourage you to apply.

Applications close: 11 November 2026

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.