Indigenous Case Worker – Leaving Violence Program

NAAFLS; Katherine; Hybrid; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Travel Allowance

Annual individual training allowance

Paid parental leave

Job summary

NAAFLS is seeking an experienced Case Worker to deliver culturally safe, trauma-informed support through the Leaving Violence Program in Katherine. The role involves up to 12 weeks of case management for eligible participants, risk and safety assessments, and developing safety plans with clients.

You will work with Aboriginal and Torres Strait Islander communities, travel to remote areas, maintain client records, and contribute to program development.

Qualifications

• Experience in case work or related field.
• Willingness to undertake professional development/training.
• Experience delivering services within an Aboriginal and/or Torres Strait Islander community services setting.
• Ability to communicate sensitively with Aboriginal and Torres Strait Islander people; strong relationship-building and advocacy skills.
• Culturally appropriate service delivery tailored to client needs.
• Willingness to use cultural knowledge to improve service delivery.
• Ability to work independently and with a team.
• Ability to complete tasks promptly.
• Experience recording information in client databases and using Microsoft Office.

Responsibilities

• Provide up to 12 weeks of case management support for eligible participants.
• Conduct risk and safety assessments to determine eligibility and identify referral needs.
• Offer culturally sensitive information and support to clients while respecting cultural backgrounds.
• Assist clients to create safety and support plans within the LVP framework.
• Support clients to achieve goals in their safety plans and manage LVP financial packages safely.
• Maintain accurate client files and input data into electronic systems.
• Contribute to process improvements to ensure consistent service delivery.
• Promote a safe workplace by following WH&S policies.
• Build relationships with community stakeholders and enhance service outreach.
• Participate in regular file reviews to ensure progress and compliance.
• Engage in professional development with the Senior Case Worker; undertake travel to remote communities.

Skills

Case management

Communication skills

Cultural knowledge

Independent & team work

Microsoft Office

Tools

Microsoft Office

Job description

NAAFLS is seeking an experienced Case Worker to deliver culturally safe, trauma-informed support through the Leaving Violence Program in Katherine. The role involves up to 12 weeks of case management for eligible participants, risk and safety assessments, and developing safety plans with clients.

You will work with Aboriginal and Torres Strait Islander communities, travel to remote areas, maintain client records, and contribute to program development.