Case Manager - Homelessness

The Salvation Army; Hobart; On-site; AUD 70,000 - 90,000; Part time

Benefits offered by this job

Salary packaging

Paid parental leave

Flexible working

Fitness Passport

Employee assistance program

Training opportunities

Job summary

The Salvation Army in Hobart is seeking a part-time Case Manager to provide rapid, person-centred support to older people who are homeless or at risk of homelessness. You will help clients access aged care, housing, and essential community services.

Based with the Care Finders program, you will navigate complex systems, work with the Care Finders team, and maintain clear case notes and regular updates to support positive outcomes for vulnerable clients across Launceston and beyond.

Qualifications

• Experience in housing and homelessness sectors in Tasmania.
• Client-centred case management experience in housing or related community services.
• Understanding of Tasmanian and national policies and legislation relating to homelessness and housing.
• Current Driver’s Licence.
• Working with Vulnerable People Registration (Tasmania).
• Knowledge of Microsoft 365 and client management systems.

Responsibilities

• Provide high-quality, person-centred support to older people and those at risk of homelessness to access aged care and other services.
• Help clients connect with My Aged Care and other community supports to improve wellbeing and independence.
• Assist clients to secure safe, sustainable housing and access necessary care.
• Collaborate with Care Finders team and provide advice for complex cases.
• Keep clear records and provide regular updates and reports to the Care Finders Team.

Skills

Case management

Client-centred approach

Housing/homelessness knowledge

Education

Social Work / AOD Counselling / Welfare / Psychology background

Experience in relevant sector

Tools

Microsoft 365

Client management systems

Job description

Number of Positions Available:1ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why this role mattersMake a meaningful difference in the lives of vulnerable Australians.The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.About the roleWe are seeking a values-driven Case Manager to provide rapid, person-centred support to older people who are homeless or at risk of homelessness, helping them access aged care, housing, and essential community services. This role forms part of the Care Finders program, supporting vulnerable clients across Launceston to navigate complex systems and improve their wellbeing. This is a part-time role, located in New Town, Tasmania.How you will make an impactProvide high-quality, person-centred support to older people and those at risk of homelessness who need help to access aged care and other services.Help clients connect with My Aged Care and other community supports to improve their wellbeing and independence. Support clients to find safe, sustainable housing and access the care they need to stay well and housed.Work closely with the wider Care Finders team, offering advice and support with more complex client needs.Keep clear records and share regular updates and reports with the Care Finders TeamWhat you will bringTertiary qualifications in Social Work, AOD Counselling, Welfare, Psychology, or a related discipline, or substantial relevant experience.Extensive knowledge of and experience in the housing and homelessness sector in Tasmania.Demonstrated experience in client-centred case management within housing, homelessness, or related community services settings.An understanding of relevant Tasmanian and national legislation, policies, and frameworks relating to homelessness, housing, and social support services.A current Driver’s Licence.A working knowledge of client management systems and Microsoft 365 in a professional setting.A current Working with Vulnerable People Registration (Tasmania).What we offerSalary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives;Flexible working arrangements, access to Fitness Passport and consumer discounts;Access to EAP and health & wellness initiativesOngoing training and development opportunities that enhance on the job skills and proficiency;Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.How to applyIf you are passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration