Care Finder Worker

The Salvation Army Australia; Hobart; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development

EAP and wellness initiatives

Employee discounts

Job summary

The Salvation Army Australia invites applications for a Care Finder in New Town, Tasmania. You will provide person-centred support to older people facing barriers, helping them access aged care assessments and services, homelessness supports, and related community services.

You will work with the Care Finders team to navigate complex systems and improve wellbeing. We seek candidates with tertiary qualifications in community services or substantial relevant experience, a current Working with

Qualifications

• Tertiary qualifications in community services or related field, or substantial relevant experience.
• Demonstrated experience in client-centred case management within community services settings.
• Broad understanding of Tasmanian and national policies relating to aged care, homelessness, housing and social support.
• Current Working with Vulnerable People Registration (Tasmania).
• Current Driver’s Licence.
• Willingness to undertake induction training including First Aid.

Responsibilities

• Provide high-quality, person-centred support to older people including those at risk of homelessness who need help to access aged care and other services.
• Help clients connect with My Aged Care and other community supports to improve wellbeing and independence.
• Support clients to access the care they need to stay well and housed.
• Work closely with the wider Care Finders team, offering advice and support with more complex client needs.
• Keep clear records and share regular updates and reports with the Care Finders Team.

Skills

Client-centred

Case management

Aged care policies

Tasmanian housing knowledge

Interpersonal skills

First Aid willingness

Education

Tertiary qualifications in community services

Current Driver’s Licence

Working with Vulnerable People Registration (Tasmania)

Tools

Microsoft 365

Job description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Make a meaningful difference in the lives of vulnerable Australians.

The Salvation Army (Salvos) is one of the largest providers of community, homelessness and aged care services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to a range of community members.

About The Role

Care finder provides person-centred support to older people with complex barriers to engagement with the aged care system and who don’t have anyone, such as a friend or family-member, who can engage on their behalf, helping them access aged care assessments and services, as well as a range of community supports including homelessness services, mental health supports, medical services and alcohol and other drug services. This role forms part of the Care Finder program (see Department of Health, Disabilities and Ageing; My Aged Care), supporting vulnerable older clients across Southern Tasmania to navigate complex systems and improve their wellbeing. This is a full-time role, located in New Town, Tasmania.

How you will make an impact

• Provide high-quality, person-centred support to older people including those at risk of homelessness who need help to access aged care and other services.
• Help clients connect with My Aged Care and other community supports to improve their wellbeing and independence.
• Support clients to access the care they need to stay well and housed.
• Work closely with the wider Care Finders team, offering advice and support with more complex client needs.
• Keep clear records and share regular updates and reports with the Care Finders Team

What You Will Bring

• Tertiary qualifications in community services or a related discipline, or substantial relevant experience.
• Working knowledge of the housing and homelessness sector in Tasmania would be beneficial.
• Demonstrated experience in client-centred case management within community services settings.
• A broad understanding of relevant Tasmanian and national policies, and frameworks relating to aged care, homelessness, housing, and social support services.
• A current Driver’s Licence.
• A working knowledge of client management systems and Microsoft 365 in a professional setting.
• A current Working with Vulnerable People Registration (Tasmania).
• Strong interpersonal skills with the ability to connect with youth from diverse backgrounds.
• Willingness to undertake induction training including First Aid

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives;
• Flexible working arrangements, access to Fitness Passport and consumer discounts;
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency;
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration