Support Worker

The Salvation Army USA Eastern Territory; City of Burnie; On-site; AUD 48,000 - 56,000; Part time

Benefits offered by this job

Flexible working conditions

Employee Assistance Program

Career development opportunities

Discounts / benefits

Job summary

The Salvation Army Burnie Safe Space program is seeking a values-driven Support Worker for a casual role in Burnie, Tasmania. You will support participants of the Safe Space under the direction of case managers and team leaders, helping them access shelter and navigate available services.

You will help maintain safety, provide guidance, and foster connections with external supports to move toward transitional housing.

Qualifications

• Certificate III in Community Services or equivalent experience
• Tasmania Working with Vulnerable People Registration
• Tasmanian Driver Licence
• First Aid & CPR (or willing to obtain)
• Ability to work with vulnerable individuals including those under the influence

Responsibilities

• Ensure participants feel safe, wanted and comfortable while following house rules to use the shelter for the night
• Assess each participant to determine safety for overnight shelter and review if safety is compromised
• Provide participants with information about other support services to assist transition to housing
• Support team members to coordinate a collaborative approach from the outset
• Ensure high levels of information exchange to support participant and staff safety
• Work collaboratively and professionally with other services

Job description

Number of Positions Available: 3

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

WHY THIS ROLE MATTERS

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. The Burnie Safe Space is a short-term accommodation centre in Tasmania for anyone experiencing homelessness on the state’s north-west coast. The Safe Space Program provides safe shelter at night with emotional well being and physical support to those who use the program.

ABOUT THE ROLE

We are seeking a values-driven and proactive Support Worker to provide support to participants of The Safe Space under the direction of case managers and team leader to assist in achieving set outcomes. Reporting to the Senior Case Manager, this is a casual position based in Burnie, Tasmania. Salary and conditions are in accordance with the SCHADS Level 3.

You will successfully Ensure participants feel safe/wanted/comfortable while ensuring they understand the house rules to be able to use the shelter for the night. Assess each participant to ensure it is safe to provide shelter for the night; reviewing their safety and the safety of others if they are under the influence of drugs/alcohol. Provide participants with information about other support services they can access to assist them move into transitional housing/support. Support team members (staff/volunteers/ program team leader) so that a coordinated and collaborative approach is adopted from the outset. Ensure highest levels of information exchange to support the best outcomes for participants and staff safety. Work collaboratively and professionally with other services.

You will have Relevant vocational qualifications or equivalent experience to Certificate III in Community Services. Experience in social work, community welfare, mental illness, drug & alcohol dependency, nursing or other relevant experience. A Tasmania Working with Vulnerable People Registration. A valid Tasmanian Driver Licence. First Aid & CPR (or willing to obtain) The ability to work with vulnerable individuals and people under the influence of drugs and alcohol. An understanding of and commitment to the mission and values of The Salvation Army.

WHAT WE OFFER

• Flexible working conditions
• Financial discounts / benefits
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service
• Opportunity for career development
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

MISSION, VISION & VALUES

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Check out our volunteer opportunities here.