Care Service Assistant

Apollo Care Alliance; Rockhampton Regional; On-site; AUD 45,000 - 47,000; Part time

Benefits offered by this job

Penalties and 12% Superannuation

Salary Packaging option up to $15,900

Meals & Entertainment Card

Employee Assistance Program (EAP) for您

Professional development opportunities

Not-for-profit culture

Job summary

PresCare Alexandra Gardens, part of the Apollo Care Alliance, offers a rewarding part-time Care Service Assistant role to support residents in a warm, compassionate aged-care setting. You will assist Personal Care Workers and help maintain a safe, clean, and comfortable environment for residents.

The position involves a mix of AM/PM shifts with up to 40 hours per fortnight. A current NDIS Worker Clearance (or willingness to obtain) and excellent communication are required to succeed in this role.

Qualifications

• NDIS Worker Clearance (or willingness to obtain)
• Availability across the week
• Experience in Aged Care or similar environment

Responsibilities

• Provide mobility assistance and meals delivery
• Supervise memory support unit
• Stock resident continence bags
• Clean resident rooms and perform laundry duties
• Provide emotional support to residents and families
• Assist residents to participate in activities

Skills

NDIS Worker Clearance

Customer service

Communication

Compassion and empathy

Job description

About Us

At Alexandra Gardens, we value teamwork, kindness, and genuine relationships with residents and families. PresCare Alexandra Gardens is part of the Apollo Care Alliance and is known for its welcoming environment and strong commitment to dignity, respect, and personalised care. Our larger home offers the benefits of teamwork, structure, and strong clinical support, while maintaining a warm, community feel.

Your Role

Are you interested in a rewarding career in care or aged care? We have the perfect Part-Time opportunity for you to join our team as a Care Service Assistant and play a vital role in supporting our residents! You'll assist our Personal Care Workers by providing essential care services that help maintain a safe, clean, and comfortable environment.

This is a part-time opportunity offering 40 hours per fortnight, with a mix of AM and PM shifts.

This is more than just a job – it's an opportunity to build meaningful relationships with residents, their families, and our care team. Your support will help empower residents to make their own choices and live their best lives.

What's in it for you?

• $32.61 - $34.42 + Penalties + 12% Superannuation
• NFP Salary Packaging options of up to $15,900 Tax Free, plus $2,650 Meals & Entertainment Card
• An Employee Assistance Program (EAP) for you and your immediate family.
• Onsite & Online professional development and program opportunities
• Flexibility - Range of shifts available to suit your lifestyle
• Be part of a rewarding not-for-profit organisation with Award-winning culture programs

What you'll Do:

• Providing basic mobility assistance such as walking with a resident or propelling their wheelchair
• Assisting with the delivery of meals and removal of dishes/meal trays
• Supervising residents in a memory support unit
• Stocking resident's individual continence bags
• Cleaning resident rooms and laundry duties
• Providing emotional support to residents and assisting their families/visitors
• Assisting residents to attend activities and do things that are of interest to them

What you will bring:

• Currently hold an NDIS Worker Clearance (or willing to obtain)
• Availability across the week
• Lifestyle and Support Services experiences in an Aged Care environment
• Unlimited working rights in Australia
• Hospitality or Customer Service experience in a fast-paced environment
• Excellent verbal and written communication and interpersonal skills
• Compassion and Empathy
• An understanding of resident rights, Aged Care Accreditation Standards and Outcomes (highly regarded but not essential)