Care Partner: In-Home Aged Care Coordinator

ECHO Community Services; Perth; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Free parking facilities

Salary sacrifice options up to $18,500

Professional growth opportunities

Job summary

ECHO Community Services in Perth is seeking a Care Partner (Case Manager/Coordinator) to ensure personalised home care services meet client needs and align with strategic goals. You will guide, advocate, and coordinate services under Aged Care funding streams, requiring strong organisation and collaboration.

Responsibilities include case managing in-home and community activities, care planning, and maintaining records while upholding confidentiality.

Qualifications

• Certificate III or IV in Individual Support Work or Aged Care.
• Enrolled nurse with case management experience.

Responsibilities

• Case manage Echo's client care services, including in-home and community activities, ensuring seamless coordination and support.
• Oversee care planning, client clinical care, case management, front-line support, and continuous improvement.
• Ensure home care services are delivered in line with client requirements under the funding streams.
• Monitor client progress, address concerns, and adjust care plans to optimize satisfaction and outcomes.
• Maintain accurate records of client interactions, progress, and services, ensuring adherence to confidentiality and privacy standards.
• Ensure services consistently meet or exceed internal and external audit standards, focusing on quality and compliance.
• Contribute to continuous improvement and innovation to keep Echo's services competitive and aligned with strategic objectives.

Skills

Communication skills

English fluency

Organisational skills

Microsoft Office

CRM software familiarity

Aged Care knowledge

Regulatory compliance knowledge

Budgeting/financial literacy

Dementia/Palliative care experience

Education

Certificate III or IV in Individual Support Work or Aged Care

Enrolled nurse with case management experience

Tools

ECASE CRM

Microsoft Office (Word/Excel)

Job description

ECHO Community Services in Perth is seeking a Care Partner (Case Manager/Coordinator) to ensure personalised home care services meet client needs and align with strategic goals. You will guide, advocate, and coordinate services under Aged Care funding streams, requiring strong organisation and collaboration.

Responsibilities include case managing in-home and community activities, care planning, and maintaining records while upholding confidentiality.