Community Aged Care Partner & Care Coordinator

ACH Group; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-site flu vaccination

Wellbeing program

Discounted health insurance

Learning opportunities

Employee assistance program

Job summary

ACH Group is seeking a dedicated Community Care Partner to support older adults across Metropolitan Adelaide. The role is office-based with frequent travel to Elizabeth South, Rostrevor, and Christie Downs locations, delivering person-centred home care that supports independence and wellbeing.

You will build relationships with customers and families, co-design care plans, coordinate services, monitor budgets and outcomes, and advocate for customers navigating aged care options.

Qualifications

• Relevant qualification (Cert IV in Community Services/Ageing or clinical qualification).
• Experience in aged care, disability, or community services, preferably in a Care Coordinator/Case Manager role.
• Strong relationship-building and communication skills.
• High proficiency with Microsoft Office and data entry.

Responsibilities

• Build strong, trusted relationships with customers and their support networks.
• Co-design and update care plans identifying clinical and care needs, aligned to individual goals.
• Coordinate services across community, health and support providers.
• Monitor customer SAH budgets, service delivery, and outcomes.
• Advocate for customers and help them navigate aged care services.
• Be the primary point of contact for a caseload of approximately 45 customers, ensuring a high-quality experience.

Skills

Aged Care

Care Coordination

Relationship Building

Communication

Budget Management

Time Management

Driver's License

MS Office

Education

Cert IV in Community Services

Tools

My Aged Care Portal

Job description

ACH Group is seeking a dedicated Community Care Partner to support older adults across Metropolitan Adelaide. The role is office-based with frequent travel to Elizabeth South, Rostrevor, and Christie Downs locations, delivering person-centred home care that supports independence and wellbeing.

You will build relationships with customers and families, co-design care plans, coordinate services, monitor budgets and outcomes, and advocate for customers navigating aged care options.