Home Care Coordinator — Client Plans & Coordination

My Flex Health; Perth; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Superannuation

Job summary

My Flex Health in Perth is seeking an experienced Care Partner/Coordinator to manage a caseload of Support at Home across Perth. This non-clinical role focuses on coordinating person-centred services that promote clients' independence, wellbeing, and achievement of goals within the community.

You will be based at our Perth office, with travel across North of the River to support clients, families, and stakeholders.

Qualifications

• Experience working in SaH is essential for this position.
• A strong understanding of person-centred and consumer-directed care.
• The ability to work independently and build positive relationships with clients in the community.
• Excellent written and verbal communication skills.
• Strong problem-solving and organisational skills.
• High attention to detail and sound computer skills.
• A current First Aid Certificate.
• A current NDIS Worker Screening Check (or ability to obtain one).
• A current driver's licence and reliable vehicle.

Responsibilities

• Client Acquisition and Growth: Identifying prospective clients, onboarding and contributing to growth.
• Client Relationship Management: Establishing professional relationships with clients and families to support satisfaction.
• Referral Network Development: Building referral networks with external stakeholders to promote services.
• Client Assessment and Care Planning: Assessing clients and developing care plans reflecting individual needs and goals.
• Service Coordination and Budget Management: Coordinating services within client budgets and approved funding.
• Caseload Management: Managing a caseload of Support at Home and NDIS clients with ongoing monitoring.
• Support Worker Guidance: Providing guidance to Support Workers to promote effective service delivery.
• Interdepartmental Collaboration: Liaising with Community Services and Nursing teams.
• Quality Improvement: Participating in quality initiatives and improving service delivery.
• Administrative Support: Undertaking admin tasks as directed by the Line Manager.

Skills

Client relationships

Care planning

Budget management

NDIS

Job description

My Flex Health in Perth is seeking an experienced Care Partner/Coordinator to manage a caseload of Support at Home across Perth. This non-clinical role focuses on coordinating person-centred services that promote clients' independence, wellbeing, and achievement of goals within the community.

You will be based at our Perth office, with travel across North of the River to support clients, families, and stakeholders.