Care Coordinator – Virtual & Home Health

St Vincent's Private Hospital Brisbane; Sydney; On-site; AUD 115,000 - 119,000; Full time

Benefits offered by this job

Superannuation

Salary packaging benefits

Job summary

St Vincent's Private Hospital Brisbane is seeking an experienced Care Coordinator to join our national St Vincent's Virtual & Home (SVVH) team in Sydney, Melbourne or Brisbane. You will coordinate patient journeys, onboard clients and manage care plans across virtual and home‑based services.

As a qualified nurse with at least five years' experience, you'll work autonomously within a digitally enabled care model, collaborate with clinicians and service providers, and contribute to safe,

Qualifications

• Relevant tertiary nursing qualification.
• Current AHPRA registration or equivalent.
• Minimum five years' experience in acute, community or relevant setting.
• Strong assessment and care coordination skills.
• Experience with discharge planning and liaising with providers.
• Ability to operate in a virtually enabled care model.
• Excellent communication and relationship management.
• Digital literacy with healthcare tech and data systems.
• Knowledge of Australian healthcare system and private health insurance is valued.

Responsibilities

• Coordinate patient journeys from referrals to onboarding and service navigation.
• Provide direct care coordination and manage clinical escalations.
• Manage program enquiries and assess eligibility and suitability.
• Monitor care plans and support service delivery via digital platforms.
• Act as subject matter expert and superuser for virtual care technologies.
• Collaborate with clinicians, providers and stakeholders for integrated care.
• Coordinate subcontracted services to ensure continuity of care.
• Maintain accurate clinical documentation and data in compliance with regulations.
• Participate in quality improvement, program development and evaluation.
• Work with autonomy while supporting national program objectives.

Skills

Care coordination

Discharge planning

Digital health

Communication

Clinical assessment

Education

Nursing

Tools

Digital health platforms

Job description

St Vincent's Private Hospital Brisbane is seeking an experienced Care Coordinator to join our national St Vincent's Virtual & Home (SVVH) team in Sydney, Melbourne or Brisbane. You will coordinate patient journeys, onboard clients and manage care plans across virtual and home‑based services.

As a qualified nurse with at least five years' experience, you'll work autonomously within a digitally enabled care model, collaborate with clinicians and service providers, and contribute to safe,