Care Coordinator - Virtual & Home Health

St Vincent's Private Hospital Toowoomba; Brisbane; Sur place; AUD 115 000 - 119 000; Plein temps

Avantages offerts par ce poste

Salary packaging benefits

Superannuation

Résumé du poste

St Vincent's Private Hospital Toowoomba is recruiting a Care Coordinator to join our national Virtual & Home Programs team. You will coordinate referrals, onboarding, and service navigation, delivering person‑centred care across virtual and homecare models.

You’ll bring five years of healthcare experience, nursing qualifications, and strong digital health skills to drive safe, coordinated care with clinicians and service providers across Australia.

Qualifications

• Minimum five (5) years' experience in an acute, community or relevant healthcare setting.
• Current AHPRA registration or membership of an appropriate professional association.
• Ability to work within a virtually enabled model of care.
• Strong clinical judgement and organisational skills.
• Excellent communication with patients, families and healthcare stakeholders.

Responsabilités

• Coordinate patient journeys including referrals, eligibility screening, onboarding and service navigation.
• Provide direct client care coordination and support the management of clinical escalations as required.
• Manage program enquiries and referrals, assessing client eligibility and suitability.
• Monitor patient care plans and support service delivery through digital health platforms.
• Act as a subject matter expert and superuser for virtual care technologies and digital care systems.
• Collaborate with healthcare professionals, service providers and stakeholders to deliver integrated care.
• Coordinate subcontracted services where required to ensure continuity of care and positive client outcomes.
• Maintain accurate clinical documentation, records, reporting and activity data in accordance with regulatory and organisational requirements.
• Participate in quality improvement initiatives, service development activities and program evaluation.
• Work with a high degree of autonomy while supporting national program objectives and operational excellence.

Connaissances

Care coordination

Clinical assessment

Discharge planning

Digital health platforms

Communication

Time management

Formation

Nursing (tertiary qualification)

AHPRA registration

Outils

Digital health platforms

Care coordination tools

Description du poste

St Vincent's Private Hospital Toowoomba is recruiting a Care Coordinator to join our national Virtual & Home Programs team. You will coordinate referrals, onboarding, and service navigation, delivering person‑centred care across virtual and homecare models.

You’ll bring five years of healthcare experience, nursing qualifications, and strong digital health skills to drive safe, coordinated care with clinicians and service providers across Australia.