Caravan Service & Warranty Technician | Mon–Fri, Hands-on

Ezytrail Caravan; Caboolture; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Mon–Fri 9am–5pm

No weekend work

Résumé du poste

Ezytrail Caravan is seeking a hands-on Service & Warranty Representative for our Caboolture workshop. You will inspect, diagnose and repair caravans, manage warranty claims from first report to resolution, and keep customers informed throughout the process.

This full-time, permanent position is based in Caboolture, QLD, operating Monday to Friday with no weekend work. You will work closely with Warranty, Parts and Service teams to ensure high-quality repairs and customer satisfaction.

Qualifications

• Hands-on servicing and repair of caravans/RVs.
• Strong mechanical and electrical fault-finding skills.
• Experience with warranty repair processes or willingness to learn them.
• Excellent attention to detail when documenting faults and photos.

Responsabilités

• Inspecting and diagnosing caravan faults (mechanical, electrical, plumbing, gas).
• Carrying out servicing, repairs and warranty rectification work.
• Documenting warranty jobs with photos, fault descriptions, root cause and parts required.
• Preparing and submitting warranty claims and tracking approvals.
• Keeping customers informed on progress and timeframes.
• Support pre-delivery inspections and handovers.
• Coordinate parts with Warranty and Parts teams to keep jobs moving.
• Record work accurately in job/warranty systems.
• Identify recurring faults to improve products.
• Maintain clean, safe workshop per WHS standards.

Connaissances

Hands-on experience

Fault-finding

Customer communication

Time management

Documentation

Formation

Trade qualification in automotive/auto-electrical/RV

Outils

Basic computer systems

Description du poste

Ezytrail Caravan is seeking a hands-on Service & Warranty Representative for our Caboolture workshop. You will inspect, diagnose and repair caravans, manage warranty claims from first report to resolution, and keep customers informed throughout the process.

This full-time, permanent position is based in Caboolture, QLD, operating Monday to Friday with no weekend work. You will work closely with Warranty, Parts and Service teams to ensure high-quality repairs and customer satisfaction.