Caravan Park Attendant

Elmo; Australia; Remote; AUD 45,000 - 65,000; Part time

Benefits offered by this job

Flexible casual employment

Beachfront location

Job summary

Great Ocean Road Coast and Parks Authority at Lorne Foreshore Caravan Park is seeking enthusiastic Caravan Park Attendants to join our team. This hands-on, customer-focused role supports daily operations through customer service, reception, cleaning and grounds maintenance.

You will clean amenity blocks and cabins, assist with bookings and inquiries, and work indoors and outdoors, with some evening shifts during peak summer.

Qualifications

• Customer service experience in hospitality, tourism, accommodation or retail.
• Strong interaction with guests from diverse backgrounds.
• Experience cleaning and maintaining facilities to a high standard.
• Willingness to perform cabin and amenity block cleaning duties.
• Practical skills in grounds maintenance and outdoor work.
• Basic maintenance or handyman skills.
• Strong communication and teamwork skills.
• Good organisation and time management.
• Proactive approach to work.
• First Aid Certificate.
• Experience using RMS booking systems.
• Safe manual handling and chemical use.

Responsibilities

• Welcome guests and provide friendly, professional customer service.
• Assist with reception duties, including bookings, enquiries and reservations.
• Respond to guest requests and elevate issues when required.
• Clean and maintain cabins, amenity blocks, camp kitchens, offices and other park facilities.
• Complete general housekeeping tasks including vacuuming, mopping, laundry, rubbish removal and bed making.
• Maintain the presentation of the park through mowing, weeding, pruning, mulching and general groundskeeping.
• Undertake basic maintenance and handyman tasks such as painting and minor repairs.
• Assist with stock handling, rubbish collection and maintaining safe, clean and functional facilities.
• Contribute to a positive team environment and help ensure a high standard of guest satisfaction.

Skills

Customer service

Guest interaction

Cleaning experience

Cabin cleaning

Grounds maintenance

Basic maintenance

Teamwork

Organisation

Proactive

First Aid

RMS booking systems

Safety & chemicals

Tools

RMS Booking Systems

Job description

Our team is growing and we’re always on the lookout for talented and passionate people. We offer career opportunities across a range of functions and areas along the Great Ocean Road.

Our team work hard and love what they do – caring for and protecting the coast!

TheGreat Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia’s most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long‑term conservation.

Job Description

About the Role

The Great Ocean Road Coast and Parks Authority (GORCAPA) is seeking enthusiastic and reliable Caravan Park Attendants to join the team at Lorne Foreshore Caravan Park.

This is a hands-on, customer-focused role that plays an important part in creating a welcoming and enjoyable experience for our guests. As a Caravan Park Attendant, you'll support the day-to-day operation of the park through a mix of customer service, reception, cleaning, grounds maintenance and general upkeep activities.

This role is ideal for someone who enjoys variety in their workday and is happy working both indoors and outdoors. You'll be required to clean amenity blocks and cabins and will also have the opportunity to work shifts in reception, assisting guests and supporting bookings and enquiries.

Please note that some evening cleaning shifts will be required during the peak summer period from December through to the end of January.

What You'll Do

• Welcome guests and provide friendly, professional customer service.
• Assist with reception duties, including bookings, enquiries and reservations.
• Respond to guest requests and elevate issues when required.
• Clean and maintain cabins, amenity blocks, camp kitchens, offices and other park facilities.
• Complete general housekeeping tasks including vacuuming, mopping, laundry, rubbish removal and bed making.
• Maintain the presentation of the park through mowing, weeding, pruning, mulching and general groundskeeping.
• Undertake basic maintenance and handyman tasks such as painting and minor repairs.
• Assist with stock handling, rubbish collection and maintaining safe, clean and functional facilities.
• Contribute to a positive team environment and help ensure a high standard of guest satisfaction.

Desired Skills and Experience

What We're Looking For

We're looking for people who are reliable, adaptable and enjoy providing great customer experiences.

You'll ideally have:

• Customer service experience in hospitality, tourism, accommodation or retail.
• Confidence interacting with guests from a wide range of backgrounds.
• Experience in cleaning and maintaining facilities to a high standard.
• A willingness to perform cabin and amenity block cleaning duties.
• Practical skills in grounds maintenance and outdoor work.
• Basic maintenance or handyman skills.
• Strong communication and teamwork skills.
• Good organisation and time management abilities.
• A proactive and positive approach to work.
• First Aid Certificate.
• Experience using RMS or similar booking systems.
• Experience with safe manual handling and chemical use.

To be successful, you'll also need:

• A current Australian Driver's Licence.
• A satisfactory National Police Check.
• A valid Working with Children Check.

Why Join Us

Working at Lorne Foreshore Caravan Park offers the opportunity to be part of a team that helps create memorable experiences for visitors to one of Australia's most iconic coastal destinations.

We offer:

• Flexible casual employment.
• A diverse role with opportunities across reception, cleaning, grounds and maintenance.
• A supportive and collaborative team culture.
• The chance to work in a stunning beachfront location.
• Valuable experience within one of the Great Ocean Road's largest accommodation providers.

If you enjoy working with people, take pride in maintaining high standards, and want to spend your workdays in a beautiful coastal setting, we'd love to hear from you.

Everyone is welcome at the Authority:

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.