Canberra Office Services & Operations Manager

Maddocks; Canberra; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Up to 20 weeks paid parental leave

Discounted gym memberships and health

Salary continuance insurance

Employee Assistance Program

Parents and carers wellbeing programs

Job summary

Maddocks seeks a proactive Business Services Manager in Canberra to oversee daily office operations and support partners, legal and shared services teams. The role ensures efficient service delivery, high standards, and outstanding client experiences across the Canberra office.

You will manage facilities, events, travel, document handling and vendor coordination in a hybrid work setting, with attendance on site as needed. A background in professional services is desirable.

Qualifications

• Experience in office management/business services within a professional services environment.
• Strong organisational and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with a practical, solutions-focused mindset.
• Confident working across stakeholders at all levels.
• Positive and energetic outlook.

Responsibilities

• Manage and lead general office operations including reception and front-of-house services.
• Act as key contact for building incidents, office projects and changes.
• Oversee document handling, court lodgements, deliveries, and courier arrangements.
• Maintain office and kitchen supplies, coordinate travel bookings, and manage expense approvals.
• Coordinate internal and external events ensuring seamless planning and catering.
• Manage food and beverage services for meetings and functions, including dietary requirements and costings.
• Update organisational charts, floor plans, and emergency contact documents.

Skills

Office management

Leadership

Multitasking

Communication

Stakeholder engagement

Positive attitude

Job description

Maddocks seeks a proactive Business Services Manager in Canberra to oversee daily office operations and support partners, legal and shared services teams. The role ensures efficient service delivery, high standards, and outstanding client experiences across the Canberra office.

You will manage facilities, events, travel, document handling and vendor coordination in a hybrid work setting, with attendance on site as needed. A background in professional services is desirable.