Canberra Branch Leader: Drive Growth, Ops & Team

PFD Food Services; Canberra; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Staff discounts

Company vehicle

Staff parking

Discounted accommodation

Incentive program

Job summary

PFD Food Services Canberra is seeking an experienced Branch Manager to lead the Canberra operation, warehouse, transport, administration and customer service functions while driving branch performance, profitability and team engagement.

This leadership role offers autonomy to shape branch success, supported by a national business and an engaged team. You will build strong customer relationships and lead from the front in a dynamic, fast-paced environment.

Qualifications

• Proven leadership experience in operational environments.
• Strong commercial acumen with budgeting and cost management.
• Visible leadership style and passion for developing teams.
• Strong organisational, problem-solving and decision-making skills.
• Ability to balance customer service, operations and commercial outcomes.
• Resilient, solutions-focused approach in fast-paced settings.

Responsibilities

• Lead day-to-day operations of the branch across warehouse, transport and administration.
• Deliver branch EBIT and profitability targets.
• Drive customer growth, retention and service excellence.
• Manage branch costs, inventory levels and operational performance.
• Lead, coach and develop a high-performing team culture.
• Build strong relationships with customers, suppliers and internal stakeholders.
• Maintain high standards across WHS, HACCP, food safety and compliance.
• Identify opportunities to improve efficiency and branch performance.

Skills

Leadership

Budget management

Commercial acumen

People development

Customer service

Operational excellence

Job description

PFD Food Services Canberra is seeking an experienced Branch Manager to lead the Canberra operation, warehouse, transport, administration and customer service functions while driving branch performance, profitability and team engagement.

This leadership role offers autonomy to shape branch success, supported by a national business and an engaged team. You will build strong customer relationships and lead from the front in a dynamic, fast-paced environment.