Campus Experience Host (Part-Time)

Contoureducation; City of Monash; On-site; AUD 20,000 - 23,000; Part time

Benefits offered by this job

Wellbeing allowance

Employee Assistance Program (EAP)

Mentorship and training

Job summary

Contour Education in Glen Waverley is seeking a friendly, on-site part-time Service Team member (13 hours/week across Thursday to Sunday). You will welcome students and parents, handle enquiries, and help keep classrooms ready, contributing to a positive campus experience.

This role is ideal for people-loving individuals who thrive in fast-paced settings and want to make a real impact in an education-focused organisation.

Qualifications

• Previous experience in customer service, hospitality, retail, or call centres.
• Familiarity with the VCE system or being a VCE graduate.
• Currently studying or holding a degree in Commerce, Business, or related field.

Responsibilities

• Be the first point of contact for student and parent enquiries - in person, online, and over the phone.
• Greet and assist families on campus with warmth, professionalism, and care.
• Support students during class times and ensure their experience runs smoothly.
• Manage scheduling, rescheduling, invoicing, and general queries with accuracy.
• Keep campuses organised - from classrooms and reception to resources and stock levels.
• Handle daily admin tasks such as record-keeping, printing, and basic operational support.
• Troubleshoot minor issues and elevate where needed.
• Maintain tidy systems and accurate documentation.
• Share ideas to improve campus service and student experience.

Skills

Customer service

Hospitality

Communication

Proactive mindset

Attention to detail

Reliability

Education

Commerce/Business degree

Job description

Contour Education in Glen Waverley is seeking a friendly, on-site part-time Service Team member (13 hours/week across Thursday to Sunday). You will welcome students and parents, handle enquiries, and help keep classrooms ready, contributing to a positive campus experience.

This role is ideal for people-loving individuals who thrive in fast-paced settings and want to make a real impact in an education-focused organisation.