Cafe Team Lead: Growth, Coaching & Busy Service

Work Initiatives; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount card

Fun, dynamic work environment

Supportive leadership team

Job summary

Laurent Bakery in Melbourne is seeking an Assistant Cafe Manager to support the Cafe Manager in daily service at our South Yarra cafe. Lead from the floor, coach the team and drive great customer experiences to grow sales.

This busy cafe role offers a competitive salary and opportunities for growth within our 30+ year Melbourne bakery brand, celebrated for French-inspired cakes, pastries and coffee.

Qualifications

• Hospo experience is a must!
• Cafe or retail supervisor experience - ready for a step up
• Customer first leadership and coaching capability
• Strong barista knowledge
• Calm, confident and solutions focused under pressure

Responsibilities

• Coach baristas and cafe team members on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe
• Flexible availability, including weekends and some public holidays

Skills

Hospo experience

Cafe supervisor

Customer leadership

Barista knowledge

Under pressure calm

Job description

Laurent Bakery in Melbourne is seeking an Assistant Cafe Manager to support the Cafe Manager in daily service at our South Yarra cafe. Lead from the floor, coach the team and drive great customer experiences to grow sales.

This busy cafe role offers a competitive salary and opportunities for growth within our 30+ year Melbourne bakery brand, celebrated for French-inspired cakes, pastries and coffee.