Assistant Cafe Manager - Chadstone

Laurent Bakery

Melbourne

On-site

AUD 34,000 - 44,000

Full time

46 hours ago

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Job summary

Laurent Bakery in Melbourne is seeking a Cafe Supervisor to lead our Chadstone cafe team. You will coach baristas, manage busy service periods and drive upselling, ensuring excellent customer experiences and high service standards.

Join a well-established Melbourne bakery brand, with a vibrant cafe environment, weekends and some public holidays required. You will work on the floor, supporting the Cafe Manager and delivering warm, French-inspired hospitality.

Qualifications

Hospo experience is a must!
Cafe or retail supervisor experience - ready for a step up
Customer first leadership and coaching capability
Strong barista knowledge
Calm, confident and solutions focused under pressure
Flexible availability, including weekends and some public holidays
Fun, dynamic work environment
Supportive leadership team

Responsibilities

Coach baristas and cafe team members on service standards
Lead the team through busy service periods
Drive upselling and sales
Manage service flow and resolve customer issues
Support stock ordering, waste and roster planning
Open and close the cafe

Skills

Hospo experience

Cafe supervisor

Customer leadership

Barista knowledge

Calm under pressure

Weekend availability

Public holidays

Fun environment

Supportive leadership

Job description

Support a high energy Chadstone cafe team

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy Chadstone cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!

Responsibilities