Assistant Cafe Manager - South Yarra

Work Initiatives; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount card

Fun, dynamic work environment

Supportive leadership team

Job summary

Laurent Bakery in Melbourne is seeking an Assistant Cafe Manager to support the Cafe Manager in daily service at our South Yarra cafe. Lead from the floor, coach the team and drive great customer experiences to grow sales.

This busy cafe role offers a competitive salary and opportunities for growth within our 30+ year Melbourne bakery brand, celebrated for French-inspired cakes, pastries and coffee.

Qualifications

• Hospo experience is a must!
• Cafe or retail supervisor experience - ready for a step up
• Customer first leadership and coaching capability
• Strong barista knowledge
• Calm, confident and solutions focused under pressure

Responsibilities

• Coach baristas and cafe team members on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe
• Flexible availability, including weekends and some public holidays

Skills

Hospo experience

Cafe supervisor

Customer leadership

Barista knowledge

Under pressure calm

Job description

Assistant Cafe ManagerCompetitive salary + super

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy South Yarra cafe.

Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences. Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!

Responsibilities

• Coach baristas and cafe team members on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe
• Flexible availability, including weekends and some public holidays

Skills and Experience

• Hospo experience is a must!
• Cafe or retail supervisor experience - ready for a step up
• Customer first leadership and coaching capability
• Strong barista knowledge
• Calm, confident and solutions focused under pressure

Benefits

• Employee discount card
• Fun, dynamic work environment
• Supportive leadership team