Cafe Team Lead: Elevate Service & Sales

Laurent Bakery; Melbourne; On-site; AUD 47,000 - 65,000; Full time

Job summary

Laurent Bakery in South Yarra, Melbourne, invites a passionate cafe supervisor to support the Cafe Manager during busy service periods and lead from the floor with a hands-on, coaching style.

You will drive upselling, improve service flow and mentor baristas to deliver the renowned Laurent experience. If you thrive in a fast-paced hospitality environment and love building a great team, join us and grow with the brand.

Qualifications

• Hospo experience is essential.
• Cafe or retail supervisor experience is preferred.
• Strong leadership and coaching capability.

Responsibilities

• Coach baristas and cafe team on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe

Skills

Hospo experience

Cafe supervisor experience

Leadership coaching

Barista knowledge

Customer service focus

Flexible weekend availability

Calm under pressure

Job description

Laurent Bakery in South Yarra, Melbourne, invites a passionate cafe supervisor to support the Cafe Manager during busy service periods and lead from the floor with a hands-on, coaching style.

You will drive upselling, improve service flow and mentor baristas to deliver the renowned Laurent experience. If you thrive in a fast-paced hospitality environment and love building a great team, join us and grow with the brand.