Assistant Cafe Manager - South Yarra

Laurent Bakery; Melbourne; On-site; AUD 47,000 - 65,000; Full time

Job summary

Laurent Bakery in South Yarra, Melbourne, invites a passionate cafe supervisor to support the Cafe Manager during busy service periods and lead from the floor with a hands-on, coaching style.

You will drive upselling, improve service flow and mentor baristas to deliver the renowned Laurent experience. If you thrive in a fast-paced hospitality environment and love building a great team, join us and grow with the brand.

Qualifications

• Hospo experience is essential.
• Cafe or retail supervisor experience is preferred.
• Strong leadership and coaching capability.

Responsibilities

• Coach baristas and cafe team on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe

Skills

Hospo experience

Cafe supervisor experience

Leadership coaching

Barista knowledge

Customer service focus

Flexible weekend availability

Calm under pressure

Job description

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy South Yarra cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!

Responsibilities

Coach baristas and cafe team members on service standards

Lead the team through busy service periods

Drive upselling and sales

Manage service flow and resolve customer issues

Support stock ordering, waste and roster planning

Open and close the cafe

Skills and Experience

Hospo experience is a must!

Cafe or retail supervisor experience - ready for a step up

Customer first leadership and coaching capability

Strong barista knowledge

Calm, confident and solutions focused under pressure

Flexible availability, including weekends and some public holidays

Fun, dynamic work environment

Supportive leadership team

Shortlisted candidates will be contacted