Café Team Lead & Barista Coach - Growth Path

Laurent Bakery; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Laurent Bakery in Melbourne is seeking a Cafe Supervisor to lead our Chadstone cafe team. You will coach baristas, manage busy service periods and drive upselling, ensuring excellent customer experiences and high service standards.

Join a well-established Melbourne bakery brand, with a vibrant cafe environment, weekends and some public holidays required. You will work on the floor, supporting the Cafe Manager and delivering warm, French-inspired hospitality.

Qualifications

• Hospo experience is a must!
• Cafe or retail supervisor experience - ready for a step up
• Customer first leadership and coaching capability
• Strong barista knowledge
• Calm, confident and solutions focused under pressure
• Flexible availability, including weekends and some public holidays
• Fun, dynamic work environment
• Supportive leadership team

Responsibilities

• Coach baristas and cafe team members on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe

Skills

Hospo experience

Cafe supervisor

Customer leadership

Barista knowledge

Calm under pressure

Weekend availability

Public holidays

Fun environment

Supportive leadership

Job description

Laurent Bakery in Melbourne is seeking a Cafe Supervisor to lead our Chadstone cafe team. You will coach baristas, manage busy service periods and drive upselling, ensuring excellent customer experiences and high service standards.

Join a well-established Melbourne bakery brand, with a vibrant cafe environment, weekends and some public holidays required. You will work on the floor, supporting the Cafe Manager and delivering warm, French-inspired hospitality.