Cafe Supervisor

Stanley Green; Sydney; On-site; AUD 30,000 - 41,000; Full time

Job summary

Stanley Green in Darlinghurst is seeking a Cafe Supervisor to oversee the cafe floor, lead the shift team and work closely with the General Manager to maintain exceptional service, stock control and a welcoming atmosphere.

You will train and mentor staff, manage daily opening and closing procedures, handle stock orders, ensure food safety and cleanliness, and help with rostering and recruitment. This is a hands-on role in a distinctive plant shop cafe that values community and quality.

Qualifications

• Experience in a cafe or hospitality environment, ideally in a supervisory or team-leading role.
• Ability to train staff in service standards and procedures.
• Knowledge of stock control, ordering and food safety practices.

Responsibilities

• Lead the team: Supervise cafe staff on shift, provide hands-on support and ensure service standards are consistently met.
• Train and develop staff: Build team confidence through training in service, product knowledge, procedures and our S.O.S. standards.
• Manage stock and ordering: Place supplier orders within budget, monitor stock levels, minimise wastage and complete monthly stocktakes.
• Own opening and closing procedures: Ensure opening procedures are followed consistently and complete end-of-day cash counts when closing.
• Maintain presentation: Keep the cafe and shop floor clean, organised and presentable throughout the day.
• Manage compliance: Ensure food is stored, prepared and served safely, and follow workplace health and safety procedures.
• Support the wider team: Assist with cafe rostering and recruitment, maintain uniform standards and communicate operational issues to the General Manager.
• Keep operations running smoothly: Update cafe items and pricing in Square POS, organise monthly deep cleans and report maintenance issues.

Skills

Team leadership

Communication

Food safety

Stock control

Organisational skills

Tools

Square POS

Job description

As Cafe Supervisor, you'll take ownership of the day-to-day running of the cafe floor, working closely with the General Manager and leading the team on shift. You'll be responsible for maintaining service standards, managing cafe stock and ordering, training staff and ensuring the venue is clean, organised and ready for service.

Key responsibilities

• Lead the team: Supervise cafe staff on shift, provide hands-on support and ensure service standards are consistently met.
• Train and develop staff: Build team confidence through training in service, product knowledge, procedures and our S.O.S. standards.
• Manage stock and ordering: Place supplier orders within budget, monitor stock levels, minimise wastage and complete monthly stocktakes.
• Own opening and closing procedures: Ensure opening procedures are followed consistently and complete end-of-day cash counts when closing.
• Maintain presentation: Keep the cafe and shop floor clean, organised and presentable throughout the day.
• Manage compliance: Ensure food is stored, prepared and served safely, and follow workplace health and safety procedures.
• Support the wider team: Assist with cafe rostering and recruitment, maintain uniform standards and communicate operational issues to the General Manager.
• Keep operations running smoothly: Update cafe items and pricing in Square POS, organise monthly deep cleans and report maintenance issues.

About you

• Has experience in a cafe or hospitality environment, ideally in a supervisory or team-leading role.
• Is confident leading a team and setting clear expectations on shift.
• Is organised, reliable and comfortable taking responsibility for day-to-day operations.
• Understands the importance of stock control, ordering, food safety and minimising wastage.
• Takes pride in cleanliness, presentation and attention to detail.
• Communicates well, leads by example and knows when to escape an issue.
• Enjoys working in a distinctive environment where hospitality, plants and the local community come together.

About us

Stanley Green is a unique plant shop and cafe in the heart of Darlinghurst, bringing together beautiful plants, great coffee and a welcoming neighbourhood atmosphere. We're a distinctive neighbourhood destination combining hospitality and greenery in a character-filled Darlinghurst setting.