Cafe Supervisor

Early Bird Baristas; Bannockburn; On-site; AUD 40,000 - 60,000; Part time

Job summary

Early Bird Baristas Drive Thru, Bannockburn are seeking a hands-on Cafe Supervisor to lead a small team in a fast-paced family-run setting, delivering great coffee, food and service. The role requires morning and closing shifts, Tuesday to Saturday, with responsibilities including staff supervision, opening/closing procedures, customer service excellence and ongoing training.

If you have manager and barista experience, are reliable, punctual and passionate about coffee, you could become a key

Qualifications

• Manager and barista experience in a fast-paced environment is essential.
• Ability to supervise day-to-day operations of the café.
• Available Tuesday - Saturday is a must.
• Passionate about coffee making and food preparation.
• Reliable, punctual and committed to ongoing availability.
• Exceptional attention to detail and strong organisational skills.
• Proven ability to lead from the front and work well in a team.

Responsibilities

• Craft high-quality coffee and beverages, including food prep as needed.
• Lead and support the team during shifts, maintaining a positive work environment.
• Oversee day-to-day cafe operations and ensure tasks are completed during shifts.
• Maintain excellent customer service and resolve issues promptly.
• Lead by example with strong work ethic and professionalism.
• Monitor product quality to ensure consistency with Early Bird standards.
• Assist with training new team members.

Skills

Manager experience

Barista experience

Supervise operations

Team leadership

Shift coverage

Punctual & reliable

Customer service

Attention to detail

Job description

Exciting and rare opportunity in a key leadership role within small family business

Minimum 25 hours per week, Permanent Part-time

Early morning shifts from 4:30am & Closing shifts until 5:30pm

Tuesday to Saturday roster

Based in Bannockburn, Victoria

About Us

Early Bird Baristas Drive Thru, Bannockburn are currently on the search for a bright and bubbly hands‑on Cafe Supervisor to join the team!

Our Café Staff members hold a vital role in the daily functioning of our small family business, focusing on tending to customer requirements, preparing food and beverages, upholding impeccable cleanliness standards and ensuring a smooth and efficient experience for all customers.

We prioritise our customers' first impressions, so we seek a Supervisor who is not only friendly, well‑groomed and efficient but also possess strong English language skills and exceptional customer service. This is a hands‑on leadership role suited to someone who genuinely enjoys hospitality, works well in a fast paced environment and takes pride in supporting a team to deliver consistently great coffee, food and customer service.

Requirements:

• Manager and Barista experience in a fast-paced environment is “essential”.
• Ability to supervise and provide direction for day‑to‑day operations of the café.
• Available Tuesday - Saturday is a must!
• Are passionate and have a love for coffee making and food preparation.
• Is reliable, punctual and committed to their agreed ongoing availability.
• Exceptional attention to detail, proactive problem‑solving abilities and strong organisational skills.
• Proven ability to work both independently and as part of a team - this is very much a lead from the front position.

Additional Responsibilities:

• Craft high-quality coffee and prepare other beverages, including milkshakes and smoothies.
• Lead and support the team during shifts, creating a positive, professional and productive work environment.
• Oversee day‑to‑day cafe operations and ensure responsibilities are completed throughout the shift.
• Maintain excellent customer service standards and confidently resolve customer concerns when required.
• Lead by example with strong work ethic, communication, reliability and professionalism.
• Monitor coffee, food and service quality to ensure consistency with Early Bird standards.
• Support the training of new team members.
• Ensure opening and closing procedures, cleaning duties and daily operational checklists are completed correctly.
• Assist with shift coverage and communicate promptly when staffing issues arise.
• Work closely with Leadership team to maintain consistency and continually improve cafe operations.