Cafe Shift Supervisor Mid Week

The Home Interior; Nelson Bay; On-site; AUD 55,000 - 65,000; Full time

Job summary

The Home Interior is seeking a capable café supervisor to assist the Café Manager with daily operations and oversee the front-of-house team in their absence. You will prepare espresso coffee to a high standard, coordinate staff during busy periods, and ensure clean, welcoming service.

With weekends availability and a proactive hands-on approach, you will collaborate with the kitchen team, train staff, and help with rostering and procedures to deliver exceptional customer experiences in a busy

Qualifications

• Strong barista skills are essential.
• Experience in café supervision or assistant management.
• Ability to lead a team and make decisions independently.
• Excellent communication and organisational skills.
• Proactive, hands-on approach to work.
• Strong attention to detail and pride in delivering customer experiences.
• Availability to work weekends and cover management leave as required.

Responsibilities

• Support the Café Manager with daily operations.
• Independently oversee café operations during the Manager's absence.
• Lead and supervise the front-of-house team.
• Prepare consistently high-quality espresso coffee.
• Coordinate staff and service during busy periods.
• Maintain high standards of presentation, cleanliness and customer service.
• Assist with staff training, rostering and operational procedures.
• Manage customer enquiries and resolve issues professionally.
• Oversee opening and closing procedures and cash handling.
• Work collaboratively with the kitchen team.

Skills

Barista skills

Café supervision

Team leadership

Communication

Organisational skills

Hands-on

Attention to detail

Weekend availability

Tools

Espresso machines

Job description

Support the Café Manager with daily operations.

Independently oversee café operations during the Manager's absence.

Lead and supervise the front-of-house team.

Prepare consistently high-quality espresso coffee.

Coordinate staff and service during busy periods.

Maintain high standards of presentation, cleanliness and customer service.

Assist with staff training, rostering and operational procedures.

Manage customer enquiries and resolve issues professionally.

Oversee opening and closing procedures and cash handling.

Work collaboratively with the kitchen team.

Key Responsibilities

• Support the Café Manager with daily operations.

• Independently oversee café operations during the Manager's absence.

• Lead and supervise the front-of-house team.

• Prepare consistently high-quality espresso coffee.

• Coordinate staff and service during busy periods.

• Maintain high standards of presentation, cleanliness and customer service.

• Assist with staff training, rostering and operational procedures.

• Manage customer enquiries and resolve issues professionally.

• Oversee opening and closing procedures and cash handling.

• Work collaboratively with the kitchen team.

What We're Looking For

• Previous experience in café supervision, team leadership or assistant management.

• Strong barista skills are essential, including experience working with commercial espresso machines in a busy environment.

• Ability to confidently lead a team and make decisions independently.

• Excellent communication and organisational skills.

• A proactive, hands-on approach to work.

• Strong attention to detail and pride in delivering exceptional customer experiences.

• Availability to work weekends and cover management leave as required.