Café Manager

The Coffee Club; Toowoomba Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Free coffee on shift

Job summary

The Coffee Club in Toowoomba, Australia, is seeking a Café Manager to lead daily operations, ensuring outstanding service and memorable hospitality. You will manage guest experiences, coach a high-performing team, and drive smooth, profitable café performance.

We value hands-on leadership, flexibility to work weekends and public holidays, and a passion for coffee and community. Join a dynamic Australian café brand and grow with us.

Qualifications

• Experience leading a café or hospitality team.
• Strong people development and coaching ability.
• Proven ability to manage budgets, P&L, and sales growth.
• Familiar with safety and food hygiene standards.

Responsibilities

• Oversee day-to-day café operations, ensuring smooth service, quality food & beverage presentation, and exceptional customer experience.
• Lead, coach, and develop a high-performance team — from rostering and recruitment to training and feedback.
• Manage financial performance, including labour budgets, cost of goods, sales growth, and P&L accountability.
• Maintain compliance and safety standards, from food safety to WHS, ensuring a safe environment for customers and staff.
• Be hands-on when needed — whether that’s on the floor, behind the machine, or supporting in the kitchen.
• Drive sales growth through promotions, upselling, and local area marketing initiatives.

Skills

Team leadership

Staff development

Customer service

Rostering

P&L management

Food & beverage service

Sales promotions

Job description

Are you ready to lead a team, run a café, and deliver outstanding hospitality every day? At The Coffee Club, our Café Managers are the driving force behind great service, smooth operations, and creating those feel-good moments we’re famous for. If you’re passionate about people, hospitality, and achieving results, this is your chance to take the next step in your career with an iconic Australian café brand.

Who we are

Our story begins in 1989, when two friends in Brisbane couldn't find a spot keep the conversation going - so they created one. The Coffee Club has been part of people's everyday moments ever since. Now serving millions of loyal customers as one of the world's largest Australian café chains. The Coffee Club is part of Minor DKL Food Group who is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL.

What we’re after

• Oversee day-to-day café operations, ensuring smooth service, quality food & beverage presentation, and exceptional customer experience.
• Lead, coach, and develop a high-performance team — from rostering and recruitment to training and feedback.
• Manage financial performance, including labour budgets, cost of goods, sales growth, and P&L accountability.
• Maintain compliance and safety standards, from food safety to WHS, ensuring a safe environment for customers and staff.
• Be hands-on when needed — whether that’s on the floor, behind the machine, or supporting in the kitchen.
• Drive sales growth through promotions, upselling, and local area marketing initiatives.

This role requires applicants to have working rights in Australia, flexible availability and willingness to work weekends and public holidays.

Why you should join us

• The chance to grow your skills, confidence and hospitality experience with an iconic Australian café brand
• Generous staff discounts & free coffee while on shift
• Enjoy the buzz of a fast-paced café, surrounded by a supportive team, while creating feel-good moments for our customers every day.

Explore this role and more at our Careers Page: https://coffeeclub.com.au/pages/careers